Dual Services Manager

Aramark; Rutherfordton (NC); On-site; USD 50,000 - 65,000; Full time

Job summary

A leading company is seeking a Dual Service Manager to develop culinary and housekeeping solutions in skilled nursing homes. Responsibilities include team leadership, client relationship management, and ensuring compliance with safety standards. Ideal candidates will have management experience and strong interpersonal skills.

Qualifications

• At least 1 year of experience with EVS in skilled nursing homes.
• 2-3 years of management experience.

Responsibilities

• Lead the front of the house of the dining operation.
• Ensure safety and sanitation standards in all operations.

Skills

Interpersonal Skills

Customer Service

Education

Bachelor's Degree

Job description

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The Dual Service Manager is a management position responsible for developing and implementing culinary solutions to meet patients' needs and tastes, along with developing and executing housekeeping solutions to meet patients' needs.

Job Responsibilities

1. Leadership

• Use Aramark's coaching model to engage and develop team members to their fullest potential
• Reward and recognize employees
• Ensure individual and team performance meets objectives and client expectations
• Plan and lead daily team briefings
• Ensure safety and sanitation standards in all operations

Client Relationship

• Identify client needs and communicate operational progress
• Ensure the completion and maintenance of P&L statements
• Deliver client and company financial targets
• Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins

Productivity

• Bring value through efficient operations, appropriate cost controls, and profit management
• Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
• Ensure entire team is trained and able to implement
• Supervise team regarding production, quality and control

Compliance

• Maintain a safe and healthy environment for clients, customers and employees
• Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour

Additional Responsibilities

• Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director
• Plan, direct, and coordinate food service activities to deliver a finished product to the customer

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. Job duties may change or new ones may be assigned without formal notice.

Qualifications

• At least 1 year of experience with EVS in skilled nursing homes
• At least 1 year of experience with Culinary in skilled nursing homes
• 2-3 years of management experience
• Bachelor's degree or equivalent experience preferred
• Strong interpersonal skills
• Ability to maintain effective client and customer rapport
• Excellent customer service skills using Aramark's standard service model
• Ability to work effectively with other departments for a unified food service experience
• Occasional lifting, carrying, pushing, and pulling up to 50 lb.
• Ability to stand for extended periods

This role may have physical demands including lifting, bending, pushing, pulling, and extended walking and standing. Uniforms and/or PPE may be required.

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Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

We believe every employee should enjoy equal employment opportunity and participate fully in our company. We do not discriminate based on race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other characteristics protected by law.

About Aramark

The people of Aramark serve millions daily through food and facilities in 15 countries. We aim to develop talents, fuel passions, and empower growth. Learn more at http://www.aramarkcareers.com or connect with us on Facebook, Instagram, and Twitter.