Dual Rate Supervisor

Mohegan Sun; Pennsylvania; On-site; USD 28,000 - 44,000; Full time

Job summary

Mohegan Sun is seeking a Table Games Supervisor to oversee all games in assigned areas and enforce internal controls. You will mentor staff, coordinate with Surveillance, and ensure a memorable guest experience while maintaining professional conduct.

The role requires prior dealer experience across multiple games, supervisory exposure, and the ability to adapt to varied shifts. Excellent interpersonal skills and commitment to high standards are essential.

Qualifications

• Experience as a dealer with knowledge of multiple games.
• Past supervisory/dual-rate experience in table games is a plus.
• Completion of rigorous table games supervisory training.
• Knowledgeable of computer systems and willing to work varied shifts and hours.

Responsibilities

• Supervises and secures all games in assigned table games/poker areas.
• Enforces internal controls and commission regulations.
• Maintains communication with Surveillance Department.
• Trains, counsels, supervises and evaluates staff.
• Provides guest and employee service with professionalism.

Skills

Table games knowledge

Supervisory experience

Customer service

Tools

Computer systems

Job description

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES

Job Duties

Supervises and secures all games in assigned table games/poker gaming areas. Enforces internal controls and commission regulations. Enforces table game procedures. Ensures the accuracy and integrity of the Player Rating System. Ensures the security of the table games and related equipment and keep clear lines of communication with the Surveillance Department. Improves the skills of your staff through direct involvement in training, counseling, supervision, and evaluation. Services guests and handle guest related issues with composure and professionalism. Services employees and handles employee related issues with composure and professionalism. Maintains open communication with the assistant or shift manager. Keeps abreast of “special events”, entertainment, employee activities, restaurant schedules, etc. Provides an entertaining, exciting and memorable guest experience. Performs other related duties as assigned. Must possess excellent inter-personal skills with an ability to foster a supportive and enabling team environment. Promotes superior guest service.

Minimum Qualifications

Must have previous work experience as a dealer with multiple game knowledge. Past supervisor/dual rate experience in table games is a plus. Must be able to successfully complete rigorous table games supervisory training. Must be knowledgeable of computer systems, and be willing to work various shifts and flexible hours.

Work Shift:

Regular

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