Dual Rate Supervisor

Mohegan Pennsylvania; Wilkes-Barre, Northern (Luzerne County, KY); Hybrid; USD 52,000 - 66,000; Full time

Job summary

Mohegan Pennsylvania in Wilkes-Barre, PA seeks a Dual Rate Supervisor to oversee table games and poker areas, ensure procedural compliance, and uphold security of equipment. You will liaise with Surveillance, train staff, and deliver a high-quality guest experience.

Qualified candidates have dealer experience with multiple games, supervisory exposure, and comfort with computer systems. Must be flexible to work varying shifts and events.

Qualifications

• Experience as a dealer with knowledge of multiple games.
• Past supervisor/dual rate experience in table games is a plus.
• Willing to complete rigorous table games supervisory training.
• Knowledgeable about computer systems.
• Able to work various shifts and maintain flexibility.

Responsibilities

• Supervises and secures all games in assigned table games/poker gaming areas.
• Enforces internal controls and commission regulations.
• Enforces table game procedures and ensures integrity of the Player Rating System.
• Maintains communication with Surveillance and staff training.
• Provides guest and employee service with professionalism.
• Promotes superior guest service and handles related duties as assigned.

Skills

Dealer experience

Table games knowledge

Supervisory experience

Interpersonal skills

Computer literacy

Flexible scheduling

Tools

Computer systems

Job description

## Dual Rate SupervisorApply: Wilkes-Barre, PA: Full time: Posted Yesterday: R-13735**JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES****IF YOU ARE AN EXISTING EMPLOYEE, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE:** **CAREER SITE****Job Duties**Supervises and secures all games in assigned table games/poker gaming areas. Enforces internal controls and commission regulations. Enforces table game procedures. Ensures the accuracy and integrity of the Player Rating System. Ensures the security of the table games and related equipment and keep clear lines of communication with the Surveillance Department. Improves the skills of your staff through direct involvement in training, counseling, supervision, and evaluation. Services guests and handle guest related issues with composure and professionalism. Services employees and handles employee related issues with composure and professionalism. Maintains open communication with the assistant or shift manager. Keeps abreast of “special events”, entertainment, employee activities, restaurant schedules, etc. Provides an entertaining, exciting and memorable guest experience. Performs other related duties as assigned. Must possess excellent inter-personal skills with an ability to foster a supportive and enabling team environment. Promotes superior guest service.**Minimum Qualifications**Must have previous work experience as a dealer with multiple game knowledge. Past supervisor/dual rate experience in table games is a plus. Must be able to successfully complete rigorous table games supervisory training. Must be knowledgeable of computer systems, and be willing to work various shifts and flexible hours.Work Shift:Regular