Dual-Property Hotel Ops Leader - 5-Star Guest Experience

Pine Mountain Ski & Golf Resort; Iron Mountain (MI); On-site; USD 60,000 - 82,000; Full time

Job summary

Pine Mountain Resort Iron Mountain is seeking an experienced dual property assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. This role supports the Pine Mountain Resort Iron Mountain and Four Seasons Resort Pembine, WI.

When the general manager is unavailable, you will supervise personnel, handle client problems, and ensure that our customers enjoy a 5-star experience while adhering to budget and quality standards.

Qualifications

• Bachelor's degree in hospitality management required.
• Minimum three years of managerial experience in hospitality.
• Strong customer service and problem-solving skills.

Responsibilities

• Oversee day-to-day hotel operations.
• Supervise staff and handle client issues.
• Ensure 5-star guest experiences while maintaining budget.

Skills

Customer service

People supervision

Education

Bachelor's degree in Hospitality Management

Job description

Pine Mountain Resort Iron Mountain is seeking an experienced dual property assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. This role supports the Pine Mountain Resort Iron Mountain and Four Seasons Resort Pembine, WI.

When the general manager is unavailable, you will supervise personnel, handle client problems, and ensure that our customers enjoy a 5-star experience while adhering to budget and quality standards.