Dual Property Administrator

StoryPoint Group; Louisville (KY); On-site; USD 45,000 - 55,000; Full time

Job summary

A leading company in senior care services is seeking a Property Administrator to oversee office activities in a senior residential community. This full-time role involves financial oversight, managing office staff, and ensuring accurate reporting. Ideal candidates will have property management experience and strong communication skills. Join a culture that prioritizes service and collaboration, making a difference in the lives of seniors.

Qualifications

• 2-4 years of experience in property management.
• Administrative experience required.

Responsibilities

• Manage front office personnel and oversee resident billing.
• Perform month-end closing and ensure timely reporting.
• Train front office staff and pursue receivables collections.

Skills

Communication

Teamwork

Microsoft Office

Education

High School Diploma

Tools

Yardi

Job description

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StoryPoint of Louisville East and StoryPoint Prospect

Full Time

The Property Administrator will perform and oversee all office activities of a senior residential community. This role is responsible for maintaining an accurate reporting system of resident accounts and office processes within assigned timelines. The Property Administrator will assist the Executive Director with financial oversight of budget, department declining budgets, NOI, coverage ratio, cash flow, and loss prevention.

Required Experience

• 2-4 years of experience in property management
• Ability to write clearly and concisely
• Effective verbal communication with individuals and groups
• Ability to work collaboratively as part of a team
• Proficiency with Microsoft Office Applications
• Accounting or financial experience preferred
• Administrative experience required
• Knowledge of Yardi
• Some travel may be required

Primary Responsibilities

• Assume the responsibilities of the Executive Director when required.
• Manage front office personnel and carry out supervisory responsibilities according to policies and laws.
• Manage weekend rotation as Manager on Duty.
• Schedule front office staff and oversee resident billing, collections, and payments.
• Perform month-end closing and ensure timely, accurate reporting.
• Maintain property files, vendor certificates, and supervise office supplies.
• Provide professional service to residents and manage lease documentation in Yardi.
• Handle payroll, expenses, invoices, and petty cash reconciliation.
• Support departmental budgeting and expense control.
• Train front office staff and pursue receivables collections.
• Review general ledger monthly and collaborate on operational forecasts with 98% accuracy over 4 months.

General Working Conditions

This role requires standing for long periods, effective communication, and handling documents and equipment. Occasional lifting up to 25 pounds and travel may be needed. The work environment is moderate noise.

Connecting Seniors, Families and Communities

For over 37 years, our communities across Michigan, Ohio, Indiana, Iowa, Kentucky, and Tennessee have served seniors with various care services. We focus on creating authentic connections and exceptional experiences, fostering a culture where employees thrive and residents shine. Our philosophy emphasizes making every moment and interaction exceptional, supported by our core pillars: Dream Big, Have Courage, Take Initiative, Be Accountable, Give Back, and Enjoy.

We empower our employees to lead at every level, prioritizing service and collaboration. We seek high-performers with diverse skills and big hearts who believe in service to others. Join us if you love serving others and want to thrive.

This description is intended to outline general tasks and work levels and does not restrict supervisors from assigning other duties. It is not a comprehensive list of duties.

Equal Opportunity Employer

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