Dual Brand Luxury Bell Attendant & Experience Curator

Coury Hospitality; Sunnyvale (CA); On-site; USD 19,000 - 30,000; Full time

Job summary

Coury Hospitality is seeking a Bell Attendant for the dual-brand campus of TETRA Hotel, Autograph Collection and AC Hotel Sunnyvale Moffett Park in Sunnyvale, CA. You will deliver exceptional arrival and departure experiences, assist guests with luggage, and guide them through hotel amenities and campus features.

Join a collaborative team across Marriott brands, providing personalized service to Silicon Valley business travelers and visitors, while maintaining professional appearance and privacy

Qualifications

• Experience in hospitality, customer service, or guest-facing roles preferred.
• Outstanding interpersonal and communication skills.
• Passion for creating memorable guest experiences through personalized service.
• Professional appearance and positive attitude.
• Ability to work efficiently in a fast-paced luxury hospitality environment.
• Strong attention to detail and commitment to service excellence.
• Ability to work collaboratively with multiple departments.
• Flexibility to work weekends, holidays, and varied shifts.

Responsibilities

• Serve as one of the first and last impressions for guests by delivering arrival and departure experiences.
• Welcome guests upon arrival and provide professional, personalized assistance throughout their stay.
• Assist guests with luggage handling, storage, and transportation requests.
• Escort guests to rooms and highlight hotel amenities and campus features.
• Deliver guest requests, packages, messages, and amenities promptly and professionally.
• Provide recommendations for local attractions, dining, transportation, and area points of interest.
• Work with Front Desk, Valet, Housekeeping, and Engineering to ensure seamless experiences.
• Anticipate guest needs and identify opportunities to exceed expectations.
• Maintain a polished appearance and professional demeanor reflecting Marriott brands.
• Uphold guest privacy, confidentiality, and security procedures.

Skills

Guest service

Communication

Professional appearance

Team collaboration

Job description

Coury Hospitality is seeking a Bell Attendant for the dual-brand campus of TETRA Hotel, Autograph Collection and AC Hotel Sunnyvale Moffett Park in Sunnyvale, CA. You will deliver exceptional arrival and departure experiences, assist guests with luggage, and guide them through hotel amenities and campus features.

Join a collaborative team across Marriott brands, providing personalized service to Silicon Valley business travelers and visitors, while maintaining professional appearance and privacy