Dual Assistant General Manager

Socket.dev; Tulsa (OK); On-site; USD 70,000 - 90,000; Full time

Job summary

SpringHill Suites and Residence Inn Tulsa South is seeking an Assistant General Manager to oversee operations for two hotel properties in Tulsa. The role requires coordinating management teams, driving revenue strategies, and maintaining exceptional guest service across two locations.

Ideal candidates bring multi-property hotel leadership experience, strong financial acumen, and excellent communication skills.

Qualifications

• Experience managing hotel operations, preferably across multiple properties.
• Strong leadership and people management abilities.
• Excellent written and verbal communication skills.
• Financial acumen with budgeting and forecasting experience.
• Ability to prioritize in a fast-paced environment.
• Knowledge of hospitality standards, safety regulations, and regulatory requirements.
• Willingness to work across two locations.
• Bachelor's degree in Hospitality Management, Business Administration, or related field.
• Proficiency with hotel management software and MS Office.

Responsibilities

• Assist the General Manager in overseeing daily hotel operations across both properties.
• Coordinate and support department heads to ensure high standards of service, cleanliness, and safety.
• Develop and implement operational strategies to maximize revenue and profitability.
• Monitor financial performance, including budgeting, forecasting, and cost control.
• Ensure compliance with company policies, brand standards, and legal regulations.
• Lead, motivate, and develop staff to foster a positive and productive work environment.
• Handle guest inquiries, complaints, and special requests to ensure guest satisfaction.
• Conduct regular inspections and audits to maintain quality standards.
• Collaborate with sales and marketing teams to promote hotel offerings and increase occupancy.
• Support recruitment, onboarding, and training initiatives for hotel staff.

Skills

Leadership

Team Management

Communication

Financial Analysis

Budgeting

Multitasking

Hospitality Standards

Regulatory Compliance

Software Proficiency

Multi-location Flexibility

Education

Bachelor's degree in Hospitality Management or related field

Tools

Hotel Management Software

MS Office Suite

Job description

Description

Job Title: Assistant General Manager (Dual Hotel Operations)

SpringHill Suites and Residence Inn Tulsa South

We are seeking a highly motivated and experienced Assistant General Manager to oversee the operations of two hotel properties. This dual role offers a unique opportunity to lead and coordinate the management teams across multiple locations, ensuring exceptional guest experiences and operational excellence. If you are a dynamic leader with a passion for hospitality and proven management skills, we invite you to join our team.

Key Responsibilities:

• Assist the General Manager in overseeing daily hotel operations across both properties
• Coordinate and support department heads to ensure high standards of service, cleanliness, and safety
• Develop and implement operational strategies to maximize revenue and profitability
• Monitor financial performance, including budgeting, forecasting, and cost control
• Ensure compliance with company policies, brand standards, and legal regulations
• Lead, motivate, and develop staff to foster a positive and productive work environment
• Handle guest inquiries, complaints, and special requests to ensure guest satisfaction
• Conduct regular inspections and audits to maintain quality standards
• Collaborate with sales and marketing teams to promote hotel offerings and increase occupancy
• Support recruitment, onboarding, and training initiatives for hotel staff

Skills and Qualifications:

• Proven experience in hotel management, preferably with experience overseeing multiple properties
• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Financial acumen with experience in budgeting and financial analysis
• Ability to multitask and prioritize in a fast-paced environment
• Knowledge of hospitality industry standards, safety regulations, and legal requirements
• Flexibility to work across two locations and adapt to changing priorities
• Bachelor's degree in Hospitality Management, Business Administration, or related field preferred
• Proficiency in hotel management software and MS Office Suite

Join our vibrant team committed to delivering outstanding guest experiences and fostering professional growth. We offer a collaborative work environment, competitive compensation, and opportunities for career advancement within our expanding hotel portfolio.