DTC Settlements Operations Associate (Hybrid)

Broadridge Financial Solutions; Newark (NJ); Hybrid; USD 36,000 - 40,000; Full time

Benefits offered by this job

Bonus eligible

Job summary

Broadridge Financial Solutions is seeking a detail-oriented professional to support DTCC Settlement functions and related processes. You will help develop settlement tools, onboard new clients, and conduct training on core products.

The role requires a Bachelor's degree or equivalent, strong communication skills, and the ability to work under tight deadlines in a hybrid environment in Newark, NJ.

Qualifications

• Bachelor's degree or equivalent required.
• Experience in a corporate environment preferred.
• Proficiency with MS Office Suite preferred.
• Strong attention to detail and self-starter mindset.
• Ability to work under tight deadlines and multi-task.
• Excellent verbal and written communication skills.
• Strong customer service orientation and interpersonal skills.
• Proven knowledge of operations products and processes.

Responsibilities

• Support DTCC Settlement functions and related processes such as Buy-Ins.
• Facilitate development of Broadridge’s Settlement tools by providing operational expertise and conducting UAT.
• Onboard new clients onto Broadridge product suite such as BPS and Impact.
• Conduct internal and external training on Broadridge products.
• Address daily operational escalations from clients and resolve them promptly.
• Communicate issue, solution and plan of action for future avoidance to all parties.
• Limit market exposure by monitoring unsettled trades and MTM risk.
• Identify and implement RPA on DTC Settlements processes to add value.

Skills

Bachelor's degree

Corporate environment

MS Office Suite

Self-starter

Deadline-driven

Fast learner

Client relations

Presentation skills

Operations knowledge

Customer service

Education

Bachelor's degree or equivalent

Tools

Job description

Responsibilities

• Support Depository Trust and Clearing Corporation (DTCC) Settlement functions and related processes such as Buy-Ins, Prime Broker and Vault.
• Facilitate development of Broadridge’s Settlement tools such as Global Framework (GFW), GLOSS, and IMPACT by providing operational expertise and conducting user acceptance tests (UAT).
• Participate in onboarding new clients onto Broadridge product suite such as ‘Brokerage Processing Services’ (BPS) for equity trade settlement and ‘Impact’ for Fixed Income trade settlement.
• Conduct internal and external training programs on Broadridge products such as GFW, BPS, Impact, BuyIns System and GLOSS that are heavily used within the Settlements department.
• Address daily operational escalations from clients as a result of system or human error and resolve them in a timely manner.
• Also communicate the issue, solution and plan of action for future avoidance in a timely manner to both the internal and external parties.
• Limit market exposure for clients by monitoring unsettled trades with high Mark to Market (MTM) exposure and by monitoring suspense account activities.
• Identify and implement Robotic Process Automation (RPA) on processes within the DTC Settlements area to deliver value-add services to the clientele.
• Perform quality controls by ensuring Written Supervisory Procedures (WSP) is adhered by the group.
• Develop and maintain Standard Operating Procedures (SOP) for training purposes, for reference during critical issues and for seamless operations.
• Coordinate and communicate with support functions such as HR, IT and Finance for system related, project related and team related functions.

Qualifications

• Bachelor's degree/equivalent experience
• You should possess experience working in a corporate environment
• Proficiency in MS Office Suite Series 99 preferred
• A self-starter with keen attention to detail
• Ability to work under tight deadlines and multi-task
• Quick learner that can adapt to a growing business
• Ability to maintain a positive relationship with clients and internal associates alike
• Excellent verbal and written presentation skills
• Proven knowledge of operations products and processes
• Strong customer service orientation & strong prioritization and interpersonal skills

Compensation Range

The salary range for this position is between $$26/hr - $29/hr USD. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.

Bonus Eligibility

Bonus Eligible

Benefits Information

Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.

This is a hybrid role and requires 2x a week in the office

We be dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone's unique perspective.

Use of AI in Hiring As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

Disability Assistance We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to [e-mail].

Broadridge Financial Solutions (NYSE: BR) is a global technology leader with trusted expertise and transformative technology, helping clients and the financial services industry operate, innovate, and grow. We power investing, governance, and communications for our clients – driving operational resiliency, elevating business performance, and transforming investor experiences. Our technology and operations platforms process and generate over 7 billion communications annually and underpin the daily average trading of over $15 trillion in equities, fixed income, and other securities globally. A certified Great Place to Work®, Broadridge is part of the S&P 500® Index, employing over 15,000 associates in 21 countries.

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Broadridge is committed to creating an engaging workplace for the most talented associates in my industry. We are dedicated to fostering a collaborative, inclusive, and healthy environment that promotes flexibility and accountability. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success. We believe that our associates are our most important asset. Encouraging professional development opportunities is a core part of our culture. Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our hybrid working model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.