DTC Partnerships & Launch Operations Lead

Versant Media; New York (NY); On-site; USD 135,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid leave

Tuition reimbursement

Job summary

Versant Media seeks a Senior Manager of DTC Partner Operations to own the operational execution of MS NOW’s growing partnerships portfolio. You will bridge partnerships, project management, and cross-functional teams to launch and manage post-launch obligations.

The role serves as the main day-to-day contact for community, brand, and growth partners, ensuring timelines and deliverables stay on track and coordinating Marketing, Content, Product, and Legal efforts.

Qualifications

• 5+ years in strategic partnerships, partnerships operations, business development, program management, or related role.
• Experience managing multiple external relationships and internal workstreams simultaneously.
• Strong cross-functional coordination across marketing, content, product, and legal.
• Highly organized with scalable operating systems (plans, trackers, workflows).
• Clear communicator, written and verbal, across internal teams and external partners.
• Comfortable navigating ambiguity and competing priorities in a fast-paced environment.
• Experience in subscription, media, or consumer-facing businesses is a plus.
• Experience supporting 0-to-1 product or partnership launches is a plus.

Responsibilities

• Serve as the primary point of contact for active DTC partners following handoff, managing day-to-day relationships and obligations.
• Own a consolidated view of all active partnerships—tracking deliverables, timelines, and status.
• Execute outreach to community organizations, values-aligned brands, and enterprise growth partners.
• Act as central project manager for partnership launches, coordinating across departments to ensure alignment and accountability.
• Manage internal workflows for asset sharing, QA reviews, and approvals, keeping processes efficient.
• Build and maintain launch plans with owners, timelines, and dependencies; lead post-launch reviews.
• Identify risks, delays, blockers; surface tradeoffs and drive resolution.
• Maintain operational systems and reporting for leadership visibility into partnership health.
• Coordinate with Business Development to ensure smooth handoffs in both directions as pipelines evolve.

Skills

Strategic partnerships

Partnerships operations

Program management

Cross-functional coordination

Relationship management

Ambiguity navigation

Subscription/consumer business

0-to-1 launches

Job description

Versant Media seeks a Senior Manager of DTC Partner Operations to own the operational execution of MS NOW’s growing partnerships portfolio. You will bridge partnerships, project management, and cross-functional teams to launch and manage post-launch obligations.

The role serves as the main day-to-day contact for community, brand, and growth partners, ensuring timelines and deliverables stay on track and coordinating Marketing, Content, Product, and Legal efforts.