DSW Store Supervisor Part-Time

DSW Designer Shoe Warehouse; Buffalo (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a forward-thinking company as a Store Supervisor, where your passion for customer service and team leadership will shine. In this part-time role, you will enhance the customer experience, achieve store goals, and maximize sales while fostering a collaborative team environment. Your expertise in management and strong communication skills will be essential as you lead and motivate your team. This dynamic position offers the chance to make a significant impact in a vibrant retail setting, where your contributions will help shape the future of the store. If you're ready to take your career to the next level, this opportunity is perfect for you.

Qualifications

• Minimum 2 years of management experience required.
• Strong customer service and communication skills needed.

Responsibilities

• Enhance customer experience and maintain store standards.
• Achieve store goals by planning and monitoring tasks.
• Lead and motivate team members while managing inventory.

Skills

Customer Service

Communication Skills

Team Collaboration

Technology Proficiency

Physical Ability

Education

High School Diploma or Equivalent

Job description

Join to apply for the DSW Store Supervisor Part-Time role at DSW Designer Shoe Warehouse

Find Your Fit at DSW

We have a personal relationship with our shoes! You might say we’re even shoe obsessed. Our shoes tell the world who we are, make us feel great and inspire us to be our authentic selves. When you embark on a career with DSW, you join a community whose core values ground us in the decisions we make. Our value of We Belong means that we include many voices at the table, with different perspectives adding to the dialog. We strive to support our associates in putting their best foot forward and helping our customers do the same. As we continue to grow, we’re excited for YOU to be a part of the evolution of DSW.

Reports to: Store Manager and/or Co-Manager

Our Values:

• We Love What We Do: Bring positive energy and enthusiasm.
• We Own What We Do: Give and receive feedback openly and embrace change as opportunities for growth.
• We Do What’s Right: Model high standards of honesty and integrity.
• We Belong: Value unique experiences and encourage different perspectives.

Essential Duties and Responsibilities:

• Enhance customer experience: Model Customer Experience Leader (CEL) behaviors, respond promptly to customer and associate requests, maintain store standards, and complete daily tasks such as cleaning and recovery.
• Achieve store goals: Review daily communication, plan and assign tasks, monitor progress, and communicate business trends to leadership.
• Maximize sales: Use inventory reports to optimize product placement and presentation, and handle audits, donations, transfers, damages, etc.
• Manage inventory and omni-channel activities: Oversee freight receipt, product placement, markdowns, BOPIS, and supply needs.
• Ensure safety and team support: Maintain a safe environment, address concerns quickly, manage payroll activities, and provide performance feedback.
• Lead and motivate: Recognize team members, support training and coaching, delegate tasks, and perform other duties as assigned.

Required Skills:

• Excellent customer service, professionalism, positive attitude, and enthusiasm.
• Ability to develop collaborative relationships.
• Strong verbal and written communication skills.
• Ability to work efficiently, hold team accountable, and meet deadlines.
• Availability for nights, weekends, holidays, and outside hours as needed.
• Proficiency with technology (registers, mobile devices, calculators).
• Physical ability to stand, walk, lift up to 50 pounds, and perform physical tasks regularly.

Experience:

• Minimum 2 years management experience.
• High school diploma or equivalent.

The estimated pay range is $19.00 to $25.20 per hour, based on various factors including experience, location, and organizational needs. Benefits are not included in this range. This position is also eligible for a monthly sales bonus.