Retail Supervisor, Part Time - Twelve Oaks

Gap Inc.; United States; Remote; USD 30,000 - 40,000; Part time

Job summary

Join a forward-thinking company as a Retail Supervisor, where you'll play a key role in enhancing the customer experience and supporting your team. In this part-time position, you'll lead by example, ensuring that every customer feels valued while promoting loyalty programs. Your ability to collaborate effectively with your team will drive productivity and help maintain compliance standards. If you're passionate about retail and dedicated to continuous improvement, this role offers a fantastic opportunity to grow within a dynamic environment.

Qualifications

• Strong customer service skills and ability to lead a team.
• Effective communication and technology utilization.

Responsibilities

• Support store leadership by executing tasks and leading processes.
• Promote customer loyalty and provide an exceptional experience.

Skills

Customer Service

Team Leadership

Communication

Sales Techniques

Flexibility

Job description

Retail Supervisor, Part Time - Twelve Oaks

About the Role

In this role, you will support the store leadership team by performing functional tasks as assigned. You will act as a role model to employees to support selling behaviors and the execution of tasks in specific areas of expertise. You will focus on leading processes, executing tasks, and maintaining productivity to ensure goals are met. Through collaboration with your leadership team, your goal is to role model and teach your team and drive behaviors to deliver a best-in-class customer experience.

What You'll Do

1. Consistently treat all customers and employees with respect and contribute to a positive work environment.
2. Promote customer loyalty by educating customers about our loyalty programs.
3. Become an expert of the brand's selling behaviors by role modeling these behaviors with every customer to provide an exceptional customer experience.
4. Support sales leaders during non-peak hours, focusing on the customer.
5. Collaborate effectively with employees to ensure work tasks are completed efficiently.
6. Build and share expertise in the product lifecycle.
7. Support the completion of work before or after store hours, including opening and closing checklists.
8. Leverage omni-channel strategies to deliver a frictionless customer experience.
9. Ensure all compliance standards are met.

Who You Are

1. You embody Gap Inc’s Purpose, Mission, Vision, Values, and Behaviors.
2. You communicate expectations clearly and directly.
3. You utilize technology effectively to engage with customers and the team to meet goals.
4. You demonstrate interest and initiative towards continuous improvement and growth.
5. You are willing to work a flexible schedule, including holidays, evenings, overnights, and weekends.
6. You can maneuver around the sales floor, stockroom, and office, and can lift up to 30 pounds.

About the Company

Gap Inc. is the largest specialty retailer in the United States and ranks third internationally, behind Inditex Group and H&M. As of September 2008, the company employs approximately 135,000 people and operates 3,727 stores worldwide, including 2,406 in the U.S.