DSP - Job Coach

THE ARC SAN FRANCISCO; San Francisco (CA); On-site; USD 28,929 - 33,062; Full time

Job summary

The Arc San Francisco is a nonprofit organization dedicated to supporting adults with intellectual and developmental disabilities in the San Francisco area. This role develops training environments, designs instructional methods, tracks client progress, and coordinates services to advance clients’ employment goals.

The position may involve traveling to clients’ homes or workplaces or providing remote services, and requires flexible scheduling, strong communication, and a commitment to

Qualifications

• High school diploma or equivalent.
• Experience working with adults with intellectual and developmental disabilities preferred.
• Comfortable with Microsoft Office and remote conference applications.
• Flexible schedule including early morning, afternoon, evening and weekend hours.
• Valid California driver's license with safe driving record.

Responsibilities

• Works with clients individually or in group settings to overcome barriers to employment and to keep meaningful jobs.
• Develops and implements personalized coaching plans for clients, both in preparation for work and at their place of employment.
• Plans, implements and coordinates clients' overall program plan relative to employment.
• Addresses issues and crises related to client services promptly and effectively.
• Provides ongoing advocacy and follow‑along support for implementation of each client’s individual plan.
• Act as the onsite expert and primary contact for employer partners.
• Liaise to families, circle of support, employers, case managers and community resources.
• Assist in creating and maintaining community sites and partnerships.
• Attends and participates in relevant meetings, conferences and training as assigned.
• Keeps up‑to‑date employer contacts and emergency information.
• Maintains accurate records of client emergency information and client records.

Skills

Clear communication skills

Technology proficiency

Flexible schedule

Professional demeanor

Education

High school diploma or equivalent

Tools

Microsoft Office

Remote conference apps

Time clock app

Job description

Job Details

Job Location: The Arc San Francisco-Howard Street - San Francisco, CA 94103

Salary Range: $21.64 - $21.64 Hourly

Organizational Summary

The Arc San Francisco is a non-profit service and advocacy organization dedicated to supporting adults with intellectualand developmental disabilities and their families in San Francisco, San Mateo, and Marin counties.

Our mission is to partner with adults with intellectualand developmental disabilities as they design their futures and transform our communities through lifelong learning and self-determination. We offer a wide range of services that touch every aspect of adult life, including independent living supports, skills building, employment training, and creative expression.

As a committed community partner, we believe in the power of educational outreach, business partnerships, and being a reliable resource for families, supporters, public policy makers, and all those who share our vision of fostering a more informed, diverse, and inclusive society. We envision an equitable and just world in which all individuals with intellectualand developmental disabilities thrive.

Position Summary

Develops a training and learning environment to support adults with developmental disabilities acquire job skills and advance their careers. Designs instructional methods based on clear, measurable objectives, tracks client progress, analyzes learning barriers, and creates alternative instructional plans to address these barriers. May involve traveling to clients’ homes, work sites, or community settings, or providing remote services. Coordinates individualized service delivery and manages resource development to meet all client-centered needs. Provides a range of services to adults with developmental disabilities, including but not limited to:

• Volunteer & Paid Work instruction
• Employment Placement & Support Services
• Mobility Training
• Sensory Integration Activities
• Social Activities in the community
• Academic Activities
• Behavior Plans
• Leadership Activities
• Community Involvement (self-advocacy)
• Aging Support Services
• Independent Living Skills

Essential Duties and Responsibilities

Direct Support Responsibilities

• Works with clients individually or in group settings to provide a wide range of services to overcome barriers to employment and to keep meaningful jobs.
• Develops and implements personalized coaching plans for clients, both in preparation for work and at their place of employment.
• Plans, implements and coordinates clients' overall program plan relative to employment.
• Addresses issues and crises related to client services promptly and effectively.
• Provides ongoing advocacy and follow‑along support for implementation of each client’s individual plan.

Stakeholder & Community Interaction

• Act as the onsite expert and primary contact for employer partners.
• Act as a liaison to families, circle of support, employers, case managers and community resources.
• Assist in creating and maintaining community sites and partnerships.
• Attends and participates in relevant meetings, conferences and training as assigned.

Reporting & Quality Assurance

• Collaborates with service manager(s) to prepare annual calendar for program participant reviews, assists in facilitating case reviews and goal planning for each program or service.
• Keeps up‑to‑date employer contacts and emergency information.
• Maintains accurate records of client emergency information and client records.
• Maintains documentation and records accurately and timely, including Individual Service Plan information and goals tracking, assessments, daily/weekly/monthly progress reports.

Others

• Ensures adherence of all safety policies and procedures.
• Attend all required meetings and trainings
• Duties as assigned.

Qualifications

• High school diploma or equivalent.
• Experience in working with adults with intellectual and developmental disabilities at various functioning levels is preferred but not required.
• Comfortable in using various technology: Microsoft Office, smartphone, remote conference applications, app-based time clock.
• Flexible schedule - Some early morning, afternoon, evening and weekend hours may be required.
• Clear communication skills, both oral and written.
• Valid California driver's license, safe driving record and current proof of insurability if driving on agency business.

Physical Demands

Repetitive keyboard use, phone use, walking, standing, bending stooping and direct client interaction.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

This position requires frequent traveling on public transportation to different employer and community sites, and other The Arc San Francisco locations in San Francisco, San Mateo and Marin Counties.

The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for personnel so classified.

Equal Employment Opportunity Statement

We will consider qualified candidates with criminal histories in a manner consistent with the requirement of the San Francisco Fair Chance Ordinance.

The Arc San Francisco is an Equal Opportunity Employer