Direct Service Professional

The Arc San Francisco; San Francisco (CA); On-site; USD 52,000 - 74,000; Full time

Job summary

The Arc San Francisco is seeking a dedicated instructor to support adults with developmental disabilities in learning independent living skills across home, work sites, and the community. You will design measurable objectives, create instructional plans, and track client progress while coordinating ISPs and service plans.

This role involves travel to client homes and community settings, partnership development, advocacy, and ensuring safety and quality of care; flexibility with schedules is

Qualifications

• High school diploma or equivalent.
• Experience or interest in working with adults who have developmental disabilities at a variety of functioning levels.
• Comfortable in using various technology: Microsoft Office, Smartphone, Web based time clock.
• Flexible schedule - Some early morning, afternoon, evening and weekend hours may be required.
• Knowledge of and commitment to the principles and concepts of person‑centered thinking and inclusivity.
• Sensitivity and concerns for the rights and needs of the individuals served, including a desire to relate to those individuals as dignified and competent individuals.
• Clear communication skills, both oral and written.
• Valid California driver's license, safe driving record and current proof of insurability if driving on agency business.

Responsibilities

• Works with clients on a one‑on‑one basis or in a group setting to provide a wide range of services.
• Develops and implements direct instructional plans for clients in community or residential sites.
• In conjunction with Service Manager(s) prepares the annual calendar for program participant reviews and assists program participants in facilitating ISPs and goal plan(s) for each program/ service.
• Ensures maintenance of client emergency information, and client records.
• Maintains records and other documents as requested by direct Supervisor; updates IPP information as needed, completes assessments as needed, and maintains daily log of activities and observations.
• Addresses all issues and crises related to client services.
• Ensures implementation of all safety policies and procedures.
• Attends and participates in relevant meetings, conferences and training as assigned.
• Provides ongoing advocacy and follow‑along support as needed for implementation of each client’s individual plan.
• Assists with the creation and maintenance of community sites and partnerships.
• Performs other duties as assigned.

Skills

Clear communication

Person-centered thinking

Inclusivity

Flexibility

Technology literacy

Education

High school diploma

Tools

Microsoft Office

Smartphone

Web-based time clock

Driver's license

Job description

Position Summary

Creates a learning environment in which adults with developmental disabilities can learn to function more independently in their home, in the community, or at work sites. Designs instruction methods based on measurable objectives, maintains records of client progress, analyzes barriers to learning, and creates alternative instructional plans to overcome barriers to learning. May travel to, and work with clients in their homes, at work sites, or in the community. Responsible for coordination of individualized service delivery to clients. Responsible for resource development for all client centered service needs. Responsible for providing a range of services to adults with developmental disabilities that could include but not limited to:

• Paid Work instruction
• Volunteer Work instruction
• Employment Placement & Support Services
• Mobility Training
• Sensory Integration Activities
• Social Activities in the community
• Academic Activities
• Behavior Plans
• Recreational Activities
• Artistic Development
• Leadership Activities
• Community Involvement (self‑advocacy)
• Aging Support Services
• Housing Advocacy
• Independent Living Skills
• Supported Living Services

Act as a liaison to families, care providers, case managers and community resources. Plans, implements and coordinates clients' overall program plan.

Essential Duties And Responsibilities

• Works with clients on a one‑on‑one basis or in a group setting to provide a wide range of services.
• Develops and implements direct instructional plans for clients in community or residential sites.
• In conjunction with Service Manager(s) prepares the annual calendar for program participant reviews and assists program participants in facilitating ISPs and goal plan(s) for each program/ service.
• Ensures maintenance of client emergency information, and client records.
• Maintains records and other documents as requested by direct Supervisor; updates IPP information as needed, completes assessments as needed, and maintains daily log of activities and observations.
• Addresses all issues and crises related to client services.
• Ensures implementation of all safety policies and procedures.
• Attends and participates in relevant meetings, conferences and training as assigned.
• Provides ongoing advocacy and follow‑along support as needed for implementation of each client’s individual plan.
• Assists with the creation and maintenance of community sites and partnerships.
• Performs other duties as assigned.

Qualifications

• High school diploma or equivalent.
• Experience or interest in working with adults who have developmental disabilities at a variety of functioning levels.
• Comfortable in using various technology: Microsoft Office, Smartphone, Web based time clock.
• Flexible schedule - Some early morning, afternoon, evening and weekend hours may be required.
• Knowledge of and commitment to the principles and concepts of person‑centered thinking and inclusivity.
• Sensitivity and concerns for the rights and needs of the individuals served, including a desire to relate to those individuals as dignified and competent individuals.
• Clear communication skills, both oral and written.
• Valid California driver's license, safe driving record and current proof of insurability if driving on agency business.

Physical Demands

Repetitive keyboard use, phone use, walking, standing, bending stooping and direct client interaction. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Employment Opportunity Statement

The Arc San Francisco is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, genetic information, marital status, national origin, disability, citizenship or veteran status. We will consider qualified candidates with criminal histories in a manner consistent with the requirement of the San Francisco Fair Chance Ordinance.

The Arc San Francisco is an Equal Opportunity Employer.