DSN Operations Engineer: Data Processing & Troubleshooting

The Amatriot Group; Monrovia (AL); On-site; USD 71,000 - 75,000; Full time

Job summary

The Amatriot Group in Monrovia, CA is seeking an Operations Engineer Level I or II to support the DSN program. You will manage lifecycle of software components for data processing within the Deep Space Network and collaborate across development, operations and customer teams.

Ideal candidates have a strong software engineering background, analytical skills, and the ability to communicate complex technical concepts to management and technical staff.

Qualifications

• Bachelor's degree in Computer Science, Engineering, Computer Information Systems, Information Systems, Information Technology, or a related technical field.
• Competent in test theory, test methodologies, software safety, and fundamentals of computer science and software design
• Knowledge of software development, software design, testing methodologies, and computer science fundamentals.
• Strong analytical and troubleshooting skills, with the ability to investigate failures, identify anomalies, and coordinate corrective actions.
• Excellent written and verbal communication skills, including the ability to present technical information to management and technical audiences.
• Strong attention to detail and the ability to manage multiple priorities while meeting project and operational deadlines.
• Ability to understand customer expectations, mission requirements, system impacts, and the broader operational picture.
• Demonstrated potential to grow into a technical or organizational leadership role.
• Ability to travel occasionally for onsite testing, training, troubleshooting, and cross-training.

Responsibilities

• Responsible for the lifecycle management of software components used for Data Processing within the Deep Space Network (DSN).
• Performs system performance analysis, test & acceptance against design specifications, develops reports and briefings related to software or hardware engineering projects.
• Provides timely fixes and analysis of the health of the subsystem immediately after any encountered failures.
• Write procedures to instruct complex system administrators to update and configure the subsystem.
• Provide PowerPoint presentations to upper management regarding the status and health of the DSN subsystem(s).
• Develop strategies to streamline the process of file deliveries to increase efficiency and reduce confusion within the subsystem(s).
• Conduct acceptance testing and generate effective test reports.
• Participate in DSN design and readiness reviews where in regards to technical procedures for the installation, test and operation of subsystem software components.
• Determine test resource requirements and schedule tests to meet project deadlines.
• Identify and categorize Software Anomalies and work with the CDE toward resolution.
• Serve as a liaison between station personnel and DSN Development and Operations Services Office for the resolution of operational problems, failures and discrepancies.
• Monitor, measure and analyze assigned subsystem functions and performance, providing real-time technical support for critical and high-profile DSN activities and events.

Skills

Test theory

Analytical skills

Troubleshooting

Written and verbal communication

Multi-priority management

On-call readiness

Education

Bachelor's degree in Computer Science or related field

Job description

The Amatriot Group in Monrovia, CA is seeking an Operations Engineer Level I or II to support the DSN program. You will manage lifecycle of software components for data processing within the Deep Space Network and collaborate across development, operations and customer teams.

Ideal candidates have a strong software engineering background, analytical skills, and the ability to communicate complex technical concepts to management and technical staff.