DS Office Associate ll

Richmond Behavioral Health; Richmond (VA); On-site; USD 35,000 - 48,000; Full time

Job summary

Richmond Behavioral Health Authority in Richmond, VA is seeking a full-time Office Associate II to join the Developmental Services team. The role provides intermediate administrative support, answers telephones, greets visitors, assists clients, types documents, and maintains files and reports.

Under moderate supervision, the incumbent will verify invoices, manage mail, operate standard office equipment, assist with onboarding of new hires, and support TEAMS distribution lists and staff contact

Qualifications

• Demonstrates accurate clerical skills and attention to detail.
• Handles front-desk reception, phones, and client inquiries professionally.
• Maintains filing systems and processes correspondence with accuracy.

Responsibilities

• Answers telephones and greets visitors as part of reception duties.
• Performs intermediate administrative tasks and prepares files and reports.
• Verifies invoices and assists with inventory and supplies as needed.
• Maintains staff lists, distribution lists, and office assignments.

Skills

Receptionist duties

Clerical support

Telephone handling

Data entry

Customer service

Education

High school diploma

Tools

TEAMS

Office equipment

Job description

The Richmond Behavioral Health Authority is seeking a full-time Office Associate ll to join our Developmental Services team! The successful candidate will performs intermediate administrative support work answering telephones and greeting visitors, assisting clients, providing general information, typing documents, preparing and maintaining files, records and reports, and related work as apparent or assigned. Work is performed under the moderate supervision of the assigned supervisor.

Essential Functions

Acts as receptionist; greets visitors; answers telephone; provides information; forwards calls to appropriate party; directs visitors to appropriate party.

Types general correspondence, memorandum, reports, schedules, statistical tables, reports, case records and other materials from rough draft, copy, marginal notes or verbal instruction; checks items for clerical accuracy and completeness; processes clerical work requests.

Approves requests for use of conference rooms / maintains conference rooms schedule.

Verifies and processes invoices and submits for payment.

Sorts, indexes and files material alphabetically, numerically, geographically or by other predetermined classification; reviews files for completeness.

Receives, sorts, processes and distributes incoming and outgoing mail, overnight packages and other materials.

Operates a variety of standard office equipment; performs light maintenance on photocopy and postage equipment.

Monitors unit maintenance needs and submits requests; is primary point of contact with general services and DS Team for maintenance concerns. Seeks approval for requested work that is non-routine.

Works jointly with Program Administrator to order and maintain inventory of supplies.

Works jointly with Program Administrator to assist with set up of new hires such as providing supplies; ensures emergency and division contact forms are completed.

Assists Program Administrator with maintaining accurate division data including staff contact lists, TEAMS management, email distribution lists, and office assignments.