Dry Market, Assistant General Manager (Grocery/Retail)

Eataly; Dallas (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off

Paid Parental Leave

401K with match

Bonus program

Free family meal daily

Discounts at Eataly

Classes on products and ItalianCuisine

Referral bonus program

Job summary

Eataly’s Dallas Dry Market is seeking an Assistant General Manager to lead daily retail operations, drive sales, and ensure best-in-class guest experiences. This role oversees payroll, staffing, promotions, inventory, and store presentation while collaborating with marketing and facilities teams.

The candidate will analyze financial data with the GM to optimize efficiency, supervise staff, and uphold exceptional guest service standards on the shop floor.

Qualifications

• Bachelor’s degree required.
• B+

Responsibilities

• Oversees retail Dry Market team; hiring, scheduling, training, payroll, and performance.
• Creates monthly promotion grids for merchandise per policy.
• Maintains store appearance; handles saleable vs non-saleable stock.
• Monitors inventory; places orders, unloads deliveries, reports inventory/sales.
• Collaborates with Marketing and Facilities on layout and placement.
• Analyses financial data with GM to improve efficiency and sales.
• Maintains floor presence delivering exceptional guest service.
• Documents and resolves employee and guest incidents.
• Processes daily cash/credit; records variances; approves voids and discounts.
• Performs other duties as required.

Skills

Retail management

Verbal and written communication

Analytical skills

Cash management

Inventory management

Education

Bachelor’s Degree

Tools

Microsoft Office

Job description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge
  

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge
  

Job Description

The Dry Market , Assistant General Manager, leads operations in the Retail Dry Market departments to meet company goals and standards in terms of sales and service. The Manager oversees labor, productivity, quality control, and safety measures to drive success.

Reports to the GM of Retail.

• Manages the team: hires, schedules, delegates tasks, processes weekly payroll, provides training and motivation, and drives performance
• Assists in creating and executing monthly promotion grids for saleable merchandise, adhering to Eataly’s policies
• Maintains an orderly store appearance, ensuring only saleable merchandise is displayed; properly handles deleted, expired, and non-saleable items
• Monitors inventory: places orders and requisitions as necessary; processes and unloads deliveries; generates monthly inventory and sales reports
• Collaborates with the Marketing and Facilities departments on store layout and product placement
• Assists the GM in analyzing financial data and developing strategies to enhance efficiency and drive sales
• Maintains a visible presence on the floor, participating in and exemplifying exceptional guest service
• Documents, investigates, and resolves employee and guest incidents
• Processes and settles daily cash and credit transactions: documents overages and shortages; enters sales data and deposits; approves voids, employee discounts, returns, and exchanges
• Performs other duties as required or assigned

Qualifications

• Bachelor’s Degree
• 3+ year of retail management experience in a high-volume, fast-paced environment
• Excellent verbal and written communications skills
• Solid analytical skills
• Experience with cash management, purchasing and managing inventory
• Knowledge of Italian products and brands preferred
• Advanced proficiency in Microsoft Office

Additional Information

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.