Drug Screening Specialist

VerifiedFirst; United States; Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Remote contracting role

Growth opportunities

Strong team culture

Job summary

Verified First is seeking a Drug Screening Specialist for a remote, full‑time contractor role. The position focuses on processing drug screen orders, interpreting results, and communicating with clients with high attention to detail and ethical standards.

Ideal candidates will maintain accuracy, manage multiple tasks, and adapt quickly within a fast‑paced environment. Experience with G Suite and MS Office is preferred, and strong teamwork is essential for our global, supportive culture.

Qualifications

• High School Diploma or equivalent required; some college preferred.
• 1+ year experience in an office setting preferred.
• Working knowledge of G Suite and Microsoft Office products.
• Navigate between multiple windows/browsers, perform internet research, type 45 WPM.
• Able to sit at a desk and work on a computer for prolonged periods.
• Ability to enter data quickly and accurately.
• Previous drug screening experience required.

Responsibilities

• Monitor and process all drug screen orders that clients place.
• Interpret drug screen results for internal departments on request.
• Provide clients with Occupational Health Documents as needed.
• Adhere to guidelines in search criteria and regulatory compliance.
• Contact vendors to obtain information as required.
• Perform quality assurance on open files and ensure timely closure.
• Analyze data accurately while following regulated quality standards.
• Follow workflows set by the Product Operations Manager.
• Learn and retain complex information and apply it to cases.
• Meet team productivity and accuracy standards.

Skills

Attention to detail

Communication skills

Problem-solving

Teamwork

Integrity

Education

High School Diploma or equivalent

Some college preferred

Tools

G Suite

Microsoft Office

Job description

Position: Drug Screening Specialist

Status: Full‑Time (Contractor)

FLSA Code: Non‑Exempt

About Us:

Verified First is a booming tech company on a mission to deliver cutting‑edge technology transforming how organizations protect their people. As a constant recipient of the "Best Places to Work" award, you can be sure we’ll invest in you as both a professional and a person. We're looking for people like you -- ambitious, hard‑working, and fun -- to join our team!

Summary:

The Drug Screening Specialist will serve as an extension of our team, processing and communicating with clients about their drug screening orders. This position requires high attention to detail, accuracy, and efficiency. We need team members with integrity and dependability. This position handles extremely sensitive information, and an ethical disposition is required.

How our Drug Screening Specialist spends their time?

• Monitor and process all drug screen orders that clients place;
• Monitor, accurately interpret, and complete results in the client’s files;
• Provide our clients with Occupational Health Document(s);
• Understand and apply guidelines in search criteria;
• Contact vendors to obtain information as needed;
• Conduct quality assurance on files that are open past a reasonable time;
• Interpret drug screen results for internal departments upon request;
• Analyze data appropriately while following strictly regulated compliance procedures and quality standards;
• Follow policies, procedures, and assigned workflows set by the Product Operations Manager;
• Learn and retain complex information, and apply it to specific job situations;
• Meet team productivity and accuracy standards;
• Interfacing with clients/applicants as needed;
• Performs other duties as needed.

What you bring:

• Ability to maintain regular and punctual attendance;
• Ability to multitask, problem‑solve, quickly adapt, and be process‑oriented with high attention to detail;
• Encourage a direct and positive relationship between the community and the company.
• Able to thrive in a fast‑paced environment;
• Able to quickly learn new software and systems;
• You are a natural problem solver and are focused on creating solutions;
• You can adapt quickly to a changing environment;
• You work well independently but understand the importance of teamwork;
• Strong verbal and written communication skills, including the ability to effectively facilitate and adjust communication styles to the audience.

Qualifications:

• High School Diploma or equivalent required. Some college preferred;
• 1+ year(s) of experience in an office setting is strongly preferred;
• Working knowledge of G‑Suite and Microsoft Office products;
• Navigate between multiple windows/browsers with ease, perform extensive internet research, and type 45 WPM;
• Able to sit at a desk and work on a computer for prolonged periods;
• Ability to enter data into a computer quickly and accurately.
• Previous drug screening experience required.

What we bring:

• Flexibility & Balance: Enjoy the flexibility of a remote contracting role while working alongside a supportive and dynamic team.
• Growth: Continue to learn with continuous education and ongoing training. You won’t stall here; growth is part of our success.
• Outstanding Culture: Even as an international team member, you are a crucial part of our supportive culture. We prioritize team‑building and connections that embody our company values.

What are the next steps?

Our Talent Acquisition Specialist will be reviewing resumes. If you are among one of the qualified candidates you will receive an email or a phone call to schedule an interview.

Verified First is proud to be an equal‑opportunity employer. We expect all team members to have an understanding of, and commitment to diversity, equity, and inclusion.

The pay for this remote position varies based on experience, job responsibilities, and geographical location to comply with state‑specific pay regulations.