Drug GM Operations Supervisor & Customer Experience

The Kroger Co.; Caldwell (AL); On-site; USD 42,000 - 62,000; Full time

Job summary

The Kroger Co. seeks a capable leader for the Drug GM department to drive outstanding customer experiences and a safe, clean store environment.

You will direct all Drug GM functions, supervise staff, and support day-to-day operations while upholding Kroger’s core values of respect, honesty, integrity, diversity, inclusion and safety. You will establish department goals, coordinate promotions with store management, manage inventory processes, and train associates to ensure top service and

Qualifications

• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Ability to handle stressful situations.
• High school education or equivalent preferred.
• Management experience preferred.
• Drug GM experience.
• Retail experience.
• Second language (speaking, reading and/or writing).

Responsibilities

• Direct and supervise all functions, duties and activities for the Drug GM department.
• Support the day-to-day functions of the Drug GM operations.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Develop and implement a department business plan to achieve desired results.
• Create and execute sales promotions in partnership with store management.
• Plan, organize and supervise the inventory process.
• Train department associates on inventory/stocking and Computer Assisted Ordering.
• Monitor and control expenses for the department.

Skills

Communication

Math skills

Stress management

Education

High school diploma or equivalent

Job description

The Kroger Co. seeks a capable leader for the Drug GM department to drive outstanding customer experiences and a safe, clean store environment.

You will direct all Drug GM functions, supervise staff, and support day-to-day operations while upholding Kroger’s core values of respect, honesty, integrity, diversity, inclusion and safety. You will establish department goals, coordinate promotions with store management, manage inventory processes, and train associates to ensure top service and