Customer Experience Lead, Drug GM Dept

Kroger Co.; Kenosha (WI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee Assistance Program

Discounts on purchases

Tuition reimbursement

Career growth opportunities

Job summary

Kroger Co. in Kenosha, WI seeks a Drug GM Department Supervisor to lead daily operations, ensure outstanding customer service, and maintain safe, clean departments. You will train staff, manage schedules, implement promotions, and uphold company policies while driving department goals.

Ideal candidates have prior Drug GM experience, strong communication skills, and the ability to handle high-paced environments. This on-site role offers comprehensive benefits and growth opportunities.

Qualifications

• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.
• High school education or equivalent preferred.
• Drug GM experience.
• Second language (speaking, reading and/or writing).

Responsibilities

• Promote trust and respect among associates.
• Communicate department information to associates.
• Collaborate with associates and promote teamwork to reach store goals.
• Establish performance goals for department and empower associates to meet targets.
• Develop scheduling to manage customer volume during hours of operation.
• Train and develop associates and participate in performance appraisals.
• Adhere to laws and company guidelines.
• Create an environment where customers feel welcome and appreciated by answering questions.

Skills

Basic math

Stress management

Second language

Education

High school education or equivalent

Job description

Kroger Co. in Kenosha, WI seeks a Drug GM Department Supervisor to lead daily operations, ensure outstanding customer service, and maintain safe, clean departments. You will train staff, manage schedules, implement promotions, and uphold company policies while driving department goals.

Ideal candidates have prior Drug GM experience, strong communication skills, and the ability to handle high-paced environments. This on-site role offers comprehensive benefits and growth opportunities.