Drug & GM Dept Lead - Elevate Customer Experience

Kroger; Virginia Beach (VA); On-site; USD 55,000 - 75,000; Full time

Job summary

Kroger in Virginia Beach is seeking a Drug/GM Department Manager to lead daily operations, ensure excellent customer service, and drive sales and profit goals. You will supervise department functions, schedule staff, and uphold safety and quality standards across the store.

The role emphasizes teamwork, adherence to policies, and training staff to deliver Our Brands promotions while maintaining department profitability and inventory accuracy.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.

Responsibilities

• Answer questions about products and promote trust among customers.
• Communicate store information to associates and promote teamwork.
• Develop scheduling to manage customer volume.
• Coach associates on performance and set department goals.
• Adhere to laws and company guidelines.
• Know products in the department and respond to questions.
• Assist with department budget and financial reports.
• Monitor inventory and update price tags.

Skills

Ability to handle stressful situations

Knowledge of basic math

Effective communication skills

Education

High School Diploma or GED

Job description

Kroger in Virginia Beach is seeking a Drug/GM Department Manager to lead daily operations, ensure excellent customer service, and drive sales and profit goals. You will supervise department functions, schedule staff, and uphold safety and quality standards across the store.

The role emphasizes teamwork, adherence to policies, and training staff to deliver Our Brands promotions while maintaining department profitability and inventory accuracy.