Drug & GM Dept Lead — Customer-First Growth & Ops

Kroger; West Virginia; On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Employee assistance program

Tuition reimbursement

Store discounts

Job summary

The Kroger Family of Companies is seeking a Store Operations leader to supervise the Drug/GM department, drive outstanding customer service, and manage day-to-day operations. You will mentor staff, monitor performance, and ensure compliance with company standards and safety policies.

Responsibilities include scheduling, promotions, budgeting, and inventory control to meet department goals and protect store profitability.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction).
• Effective communication skills.

Responsibilities

• Create an environment where customers feel welcome and appreciated.
• Communicate department information to associates and promote teamwork.
• Develop scheduling to manage customer volume during hours of operation.
• Coach associates and participate in performance appraisals.
• Adhere to local, state, and federal laws and company guidelines.
• Maintain knowledge of products and respond to customer questions.
• Plan and implement department promotions and business plans.
• Assist management with budget, P&L reviews, and financial reports.
• Monitor inventory and update shelf tags and promotional signs.
• Train staff on inventory processes and CAO systems.

Skills

Stress management

Basic math

Effective communication

Education

High School Diploma or GED

Job description

The Kroger Family of Companies is seeking a Store Operations leader to supervise the Drug/GM department, drive outstanding customer service, and manage day-to-day operations. You will mentor staff, monitor performance, and ensure compliance with company standards and safety policies.

Responsibilities include scheduling, promotions, budgeting, and inventory control to meet department goals and protect store profitability.