Drug/GM Dept Lead - Customer-First Growth

Kroger; Suffolk (VA); On-site; USD 45,000 - 65,000; Full time

Job summary

Kroger in Suffolk, VA seeks an experienced Drug/GM Department Supervisor to deliver outstanding customer service, oversee all department functions, and help achieve sales and profit goals while maintaining safety and compliance.

You will schedule staff, coach associates, monitor quality standards, and communicate plans store-wide, ensuring a welcoming environment and adherence to Kroger's core values of respect, integrity, and service.

Qualifications

• Ability to handle stressful situations.
• Basic math skills (counting, addition, subtraction).
• Effective communication skills.

Responsibilities

• Lead and supervise all Drug/GM department functions.
• Schedule daily, weekly, and monthly staff coverage.
• Coach associates and participate in performance reviews.
• Promote teamwork and cross-department collaboration.
• Ensure compliance with laws and company policies.
• Maintain a welcoming, customer-focused environment.
• Monitor inventory, pricing changes, and promotions.
• Communicate promotions and product knowledge to customers.

Skills

Stress management

Math skills

Communication skills

Education

High School Diploma or GED

Job description

Kroger in Suffolk, VA seeks an experienced Drug/GM Department Supervisor to deliver outstanding customer service, oversee all department functions, and help achieve sales and profit goals while maintaining safety and compliance.

You will schedule staff, coach associates, monitor quality standards, and communicate plans store-wide, ensuring a welcoming environment and adherence to Kroger's core values of respect, integrity, and service.