Drug & GM Department Manager - Elevate Customer Experience

Kroger Family of Companies; Plano (TX); On-site; USD 34,000 - 52,000; Full time

Job summary

Kroger Family of Companies in Plano, TX is seeking an experienced Drug/GM department leader to drive exceptional customer service and achieve department goals. You will oversee scheduling, inventory and promotions while ensuring compliance and safety in daily operations.

Ideal candidates bring strong communication, budgeting and people-management skills, with a focus on Customer 1st and core values like respect and integrity.

Qualifications

• Must be able to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.

Responsibilities

• Create an environment where customers feel welcome and appreciated by answering questions about products.
• Develop adequate scheduling to manage customer volume during hours of operation.
• Develop associates on performance and participate in performance appraisals; set department goals.
• Adhere to all laws and company guidelines.
• Gain and maintain knowledge of products and respond to questions and suggestions.
• Develop and implement a department business plan and monitor expenses.

Skills

Stress management

Math basics

Communication skills

Education

High School Diploma or GED

Job description

Kroger Family of Companies in Plano, TX is seeking an experienced Drug/GM department leader to drive exceptional customer service and achieve department goals. You will oversee scheduling, inventory and promotions while ensuring compliance and safety in daily operations.

Ideal candidates bring strong communication, budgeting and people-management skills, with a focus on Customer 1st and core values like respect and integrity.