DRUG-GEN MDSE/CLERK

Kroger; Derby (KS); On-site; USD 21,000 - 28,000; Full time

Job summary

Kroger in Derby, KS is seeking a customer-focused team member to create an outstanding shopping experience. You will assist the department manager in achieving sales and profit goals while maintaining a safe, clean environment and upholding our Customer 1st strategy.

Responsibilities include answering questions, stocking merchandise, promoting specials, ensuring product freshness, and coordinating with store management on safety and incident reporting. Previous retail experience is preferred.

Qualifications

• Retail experience
• Excellent communication skills
• Ability to handle stressful situations
• Basic math proficiency

Responsibilities

• Create an environment that makes customers feel welcome and appreciated by answering questions about products in the department and store.
• Know products in the department and respond to inquiries with suggestions.
• Offer product samples to help customers discover new items.
• Inform customers of specials and promotions.
• Recommend items to ensure customers get what they want and need.
• Review dates and take appropriate action as needed.
• Label, stock and inventory department merchandise.
• Report ordering or shipping discrepancies to the department manager.
• Maintain a positive attitude and stay current with ads and promotions.
• Support safety programs and identify unsafe conditions for management notification.
• Inspect equipment and report repairs.
• Notify management of accidents or safety risks.
• Report all safety concerns or illegal activity.
• Cooperate in high-paced or stressful environments.
• Manage conflicts in a calm and cooperative manner.
• Maintain honesty and integrity with customer and business information.
• Follow directions and seek help to resolve issues.
• Provide support to minors, individuals with special needs, and/or older adults as needed.
• Perform essential function with or without reasonable accommodation.

Skills

Retail experience

Job description

JOB DESCRIPTION

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Position Summary

JOB DESCRIPTION

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Responsibilities

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of Drug GM specials.
• Recommend Drug GM items to customers to ensure they get the products they want and need.
• Review "sell by" dates and take appropriate action.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with present, future, seasonal and special ads.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

• Retail experience
• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math