Drug Department Customer Experience Specialist

Kroger; Sunbury (OH); On-site; USD 28,000 - 36,000; Full time

Job summary

Kroger in Sunbury, OH is looking for a store associate to create an outstanding customer experience through friendly, helpful service. You will help maintain a safe, clean environment and assist the department manager in achieving sales and profit goals while upholding our Customer 1st strategy.

You will answer questions about products, gain knowledge of department items, offer samples, monitor sell-by dates, stock shelves, and report discrepancies. The role requires teamwork and integrity.

Qualifications

• Retail experience required or preferred.
• Ability to handle stressful situations calmly.
• Clear and effective communication skills.
• Basic math skills for registers and transactions.

Responsibilities

• Provide exceptional customer service and create a welcoming environment.
• Maintain safe, clean store areas and uphold safety procedures.
• Assist department manager in achieving sales and profit goals.
• Answer questions about products and make recommendations.
• Monitor sell-by dates and stock/store merchandise.
• Report discrepancies in ordering/shipping to supervisor.
• Support a cooperative, respectful work approach in a fast-paced setting.

Skills

Retail experience

Effective communication

Stress handling

Basic math

Job description

Kroger in Sunbury, OH is looking for a store associate to create an outstanding customer experience through friendly, helpful service. You will help maintain a safe, clean environment and assist the department manager in achieving sales and profit goals while upholding our Customer 1st strategy.

You will answer questions about products, gain knowledge of department items, offer samples, monitor sell-by dates, stock shelves, and report discrepancies. The role requires teamwork and integrity.