Drone Systems Service Engineer, Prime Air

Amazon Inc.; Seattle (WA); On-site; USD 129,000 - 175,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Prime Air in Seattle, WA is seeking an Interdisciplinary Service Engineer to boost reliability across ultra-fast drone operations. You will partner with design and operations to translate field data into actionable improvements, addressing engineering challenges with a systematic, data-driven approach.

The role requires strong cross-functional collaboration across mechanical, electrical, and software domains, plus excellent communication to stakeholders at all levels.

Qualifications

• Bachelor's degree in a STEM discipline.
• Experience in systems engineering.
• Experience leading cross-functional collaborations across hardware/software/program management.

Responsibilities

• Investigate drone system performance for anomalies and deliver solutions to ops/maintenance escalations.
• Lead cross-functional investigations with engineering, maintenance, and operations to optimize drone system performance metrics.
• Drive continuous improvement initiatives using data-driven insights and establish benchmark standards.
• Develop and maintain documentation for technical procedures.
• Deliver measurable system behavior improvements based on data analysis and engage stakeholders.
• Communicate strategies and results to senior leadership and operational partners.

Skills

Systems engineering

Cross-functional collaboration

Education

Bachelor's degree in STEM

Job description

Amazon Prime Air in Seattle, WA is seeking an Interdisciplinary Service Engineer to boost reliability across ultra-fast drone operations. You will partner with design and operations to translate field data into actionable improvements, addressing engineering challenges with a systematic, data-driven approach.

The role requires strong cross-functional collaboration across mechanical, electrical, and software domains, plus excellent communication to stakeholders at all levels.