Drone Delivery Operations Leader - Area Manager

Amazon; Richmond (VA); Vor Ort; USD 74.000 - 129.000; Vollzeit

Zusammenfassung

Amazon.com Services LLC is seeking a Prime Air Area Manager to lead and optimize daily drone delivery operations at a Station. You will oversee flight operations, ground handling, and fulfillment to ensure safe, efficient, and customer-focused delivery performance.

You will drive safety, quality, and delivery metrics, coach associates, and collaborate with HR on attendance and performance matters while maintaining staffing records. Travel up to 25% may be required.

Qualifikationen

• 1+ years of direct people management experience.
• Bachelor's degree or equivalent, or 2+ years Amazon experience.
• Experience in a fast-paced, automated, industrial, logistics, production or manufacturing environment.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Can work in environments with variable temperatures and outdoor conditions.
• Experience reviewing performance metrics to drive improvements.
• Able to lift up to 50 lbs, stand for long shifts, and perform physical tasks.

Aufgaben

• Execute daily operations at a Prime Air Drone Delivery Station as a front-line leader.
• Lead and support teams across flight operations, ground handling, and fulfillment to ensure safe, efficient delivery.
• Drive key operational metrics including safety, quality, and delivery efficiency.
• Monitor real-time operations to remove barriers and maintain system uptime.
• Partner with Operations Managers and cross-functional teams to execute staffing and operational plans.
• Ensure compliance with safety and regulatory standards and implement process improvements.
• Develop and coach associates; provide escalation and communication during active operations.
• Directly manage a team of hourly associates, overseeing scheduling and performance.
• Address associate relations matters with HR, including attendance and corrective actions.
• Maintain accurate timekeeping, headcount, and staffing records.
• Travel up to 25% of the time.

Kenntnisse

People management

Cross-functional collaboration

Performance analysis

Flexible scheduling

Ausbildung

Bachelor's degree or equivalent

Jobbeschreibung

Amazon.com Services LLC is seeking a Prime Air Area Manager to lead and optimize daily drone delivery operations at a Station. You will oversee flight operations, ground handling, and fulfillment to ensure safe, efficient, and customer-focused delivery performance.

You will drive safety, quality, and delivery metrics, coach associates, and collaborate with HR on attendance and performance matters while maintaining staffing records. Travel up to 25% may be required.