Drone Delivery Operations Area Lead

Amazon; Richmond (VA); On-site; USD 74,000 - 129,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC is seeking a Prime Air Area Manager to lead front-line operations at a drone delivery station. You will oversee flight operations, ground handling, and fulfillment to ensure safe, reliable delivery to customers.

You will drive safety, quality, and delivery metrics, monitor real-time operations, and collaborate with cross-functional teams to execute staffing and operational plans. Travel up to 25% may be required.

Qualifications

• 1+ years of direct people management experience.
• Experience in fast-paced, automated logistics environments is a plus.
• Ability to review performance metrics and drive improvements.
• Flexibility to work varied shifts including nights and weekends.

Responsibilities

• Lead daily operations at a Prime Air Drone Delivery Station.
• Directly manage hourly associates including scheduling and coaching.
• Ensure safety, quality, and delivery metrics are met with cross-functional coordination.
• Partner with HR to address associate relations and staffing records.

Skills

People management

Operations leadership

Data-driven decisions

Flight operations knowledge

Education

Bachelor's degree or equivalent

Job description

Amazon.com Services LLC is seeking a Prime Air Area Manager to lead front-line operations at a drone delivery station. You will oversee flight operations, ground handling, and fulfillment to ensure safe, reliable delivery to customers.

You will drive safety, quality, and delivery metrics, monitor real-time operations, and collaborate with cross-functional teams to execute staffing and operational plans. Travel up to 25% may be required.