Driver Team Leader — Onsite in De Pere

Paper Transport, Inc.; De Pere (WI); Hybrid; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

HSA employer contributions

Disability insurance (short/long-term)

Life insurance/AD&D

401(k) with company match

Paid Time Off

Employee Assistance Program

Ongoing training and development

Job summary

Paper Transport is seeking an influential leader to guide a team of drivers at our De Pere, WI office. You will focus on on-time service, MPG results, and retention while creating a respectful team atmosphere.

This onsite role involves supervising drivers, dispatching freight, coaching on KPIs, and maintaining strong customer relationships. We offer comprehensive benefits and opportunities for ongoing training and employee development as part of a dedicated transportation partnership with the

Qualifications

• Strong leadership and team supervision abilities.
• Excellent communication and customer service orientation.
• Ability to coach and develop drivers to improve KPIs and safety.
• Proficiency with basic computer systems and reporting tools.

Responsibilities

• Supervise drivers, routes and service to ensure high-quality customer service and safety.
• Build strong relationships with driver team through integrity and accountability.
• Safely dispatch drivers and freight following policy and federal guidelines.
• Coach on KPIs such as safety, performance and equipment maintenance.
• Assist planners in reworking freight and managing change communication.
• Respond to customer needs via emails, calls, tracking freight, and load recovery.
• Ensure driver retention and compliance with safety standards.
• Partner with drivers, planners and customer service to meet expectations.

Skills

Leadership

Communication Skills

Customer Service

Interpersonal Skills

Leadership Skills

Computer Skills

Education

High School or equivalent

Associates or Better in Business Administration

Job description

Paper Transport is seeking an influential leader to guide a team of drivers at our De Pere, WI office. You will focus on on-time service, MPG results, and retention while creating a respectful team atmosphere.

This onsite role involves supervising drivers, dispatching freight, coaching on KPIs, and maintaining strong customer relationships. We offer comprehensive benefits and opportunities for ongoing training and employee development as part of a dedicated transportation partnership with the