Driver Support Specialist: Dispatch, Safety & Growth

Swift Logistics, LLC; Greer, Northern (SC, KY); Hybrid; USD 26,000 - 36,000; Full time

Benefits offered by this job

401k

Medical

Dental

Vision

Disability

Supplemental

Life Insurance

Pet insurance

Employee Stock Purchase

Paid training

Wellness programs

Flexible Spending Account

Tuition Assistance

Military Leave

Vendor discounts

Volunteer opportunities

Training & Growth

DEI

Job summary

Swift Transportation is seeking an on-site role in the Greer, SC area. You will provide support to drivers, dispatch on loads, and ensure on-time delivery while handling documentation and inquiries.

Requirements include call center/transportation ops experience, excellent communication, ability to work under pressure, and strong problem-solving and detail orientation with a HS diploma or equivalent.

Qualifications

• Previous related experience in call center and/or transportation operations preferred.
• Must have strong communication skills.
• Must be able to work in high pressure situations.
• Must possess strong problem solving skills.
• Must be self-motivated.
• Must be detail-orientated.
• High School Diploma or equivalent required.

Responsibilities

• Respond to drivers needs and questions regarding schedule, loads, paperwork etc.
• Dispatch drivers on pre-planned loads and complete all corresponding data entry and/or paperwork.
• Resolve load targets and work with appropriate parties to address customers' special needs/requests as it relates to load planning and/or on-time delivery.
• Monitor assigned loads and appropriately document issues and/or resolutions and/or escalations.
• Hand off appropriate information to next shift.
• Promote driver safety at all times.
• Proactively work to assist others in achieving the organization's objective.

Skills

Communication skills

Problem solving

Detail-oriented

Self-motivated

Teamwork

Education

High School Diploma or equivalent

Job description

Swift Transportation is seeking an on-site role in the Greer, SC area. You will provide support to drivers, dispatch on loads, and ensure on-time delivery while handling documentation and inquiries.

Requirements include call center/transportation ops experience, excellent communication, ability to work under pressure, and strong problem-solving and detail orientation with a HS diploma or equivalent.