Driver Support Dispatcher: Route Coordination & Admin

Honey Bucket; Salem (OR); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Employer-paid medical, dental, and vis

Paid time off

401(k) with company match

On-the-job training

Tuition reimbursement

Employee-owned company

Job summary

Honey Bucket, a division of Northwest Cascade, is seeking a Driver Support Coordinator (Dispatcher) in Salem, OR. The role centers on keeping daily operations organized and driver-focused in a fast-paced environment.

You will handle route coordination, scheduling, and customer communications, supporting supervisors and drivers throughout the day. We offer a full-time, year-round schedule with pay between $21.00 and $24.00 per hour DOE, and a benefits package including health insurance, PTO, and

Qualifications

• Organized and dependable, able to balance administrative work with a busy operations environment.
• Strong communication and customer service skills.
• Good geographical knowledge and ability to understand routes and service areas.
• Experience with dispatching, scheduling, logistics, administrative support, customer service, or operations support preferred.
• Proficiency with Microsoft Outlook and Excel.

Responsibilities

• Provide day-to-day administrative and operational support for drivers and supervisors.
• Assist drivers with route questions, schedule changes, service issues, and other daily needs.
• Coordinate and adjust routes to improve efficiency and respond to changing priorities.
• Communicate with drivers throughout the day regarding service updates and customer needs.
• Respond promptly and professionally to customer and employee questions, concerns, and requests.
• Assist with dispatching drivers and coordinating daily service schedules.
• Perform accurate data entry and maintain operational records.
• Prepare and distribute reports and other administrative documentation.
• Help forecast and communicate equipment and service needs.
• Support safe operations in accordance with policies.
• Work closely with operations, customer service, and field employees to keep information accurate.

Skills

Communication

Customer service

Organizational skills

Attention to detail

Route coordination

Dispatching experience

Outlook

Excel

Adaptability

Data entry

Tools

Microsoft Outlook

Excel

Job description

Honey Bucket, a division of Northwest Cascade, is seeking a Driver Support Coordinator (Dispatcher) in Salem, OR. The role centers on keeping daily operations organized and driver-focused in a fast-paced environment.

You will handle route coordination, scheduling, and customer communications, supporting supervisors and drivers throughout the day. We offer a full-time, year-round schedule with pay between $21.00 and $24.00 per hour DOE, and a benefits package including health insurance, PTO, and