Driver Support Coordinator — Dispatch & Ops (Employee-Owned)

Honey-Bucket-1; Salem (OR); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

On-the-job training

Tuition reimbursement

Employee-owned company

Job summary

Northwest Cascade, home of Honey Bucket, is seeking a Driver Support Coordinator (Dispatcher) in Salem, OR. The role combines administrative support, driver support, route coordination, customer service, and dispatch tasks in a fast-paced environment.

You will work Monday–Friday, 9:30 AM–6:00 PM, with starting pay of $21.00–$24.00/hour DOE. The company emphasizes employee ownership and offers benefits including insurance, PTO, and 401(k).

Qualifications

• Excellent communication and customer service skills.
• Strong organizational skills and attention to detail.
• Ability to prioritize multiple requests and adjust quickly when plans change.
• Comfortable communicating with drivers and field employees throughout the day.
• Good geographical knowledge and understanding of routes and service areas.
• Experience with dispatching, scheduling, logistics, or operations support is preferred.
• Proficiency with Microsoft Outlook and Excel.

Responsibilities

• Provide day-to-day administrative and operational support for drivers and supervisors.
• Assist drivers with route questions, schedule changes, service issues, and other daily needs.
• Coordinate and adjust routes to improve efficiency and respond to changing priorities.
• Communicate with drivers regarding service updates and customer needs.
• Respond to questions, concerns, and requests from customers and employees.
• Assist with dispatching drivers and coordinating daily service schedules.
• Perform accurate data entry and maintain records.
• Prepare and distribute reports and administrative documentation.
• Help forecast and communicate equipment and service needs.
• Support safe operations per policies.

Skills

Communication

Organizational skills

Prioritization

Geographical knowledge

Dispatching experience

Outlook

Excel

Tools

Microsoft Outlook

Excel

Job description

Northwest Cascade, home of Honey Bucket, is seeking a Driver Support Coordinator (Dispatcher) in Salem, OR. The role combines administrative support, driver support, route coordination, customer service, and dispatch tasks in a fast-paced environment.

You will work Monday–Friday, 9:30 AM–6:00 PM, with starting pay of $21.00–$24.00/hour DOE. The company emphasizes employee ownership and offers benefits including insurance, PTO, and 401(k).