Driver Dispatch & Route Support Specialist

Honeybucket; Salem (OR); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Employee-owned company

OT during peak season

401(k) with company match

Paid time off

Tuition reimbursement

Employer-paid medical, dental, and VIs

Job summary

Honey Bucket, a division of Northwest Cascade, is seeking a Driver Support Coordinator (Dispatcher) in Salem, OR. You will provide administrative and driver support, coordinate routes, and help keep daily operations running smoothly.

We offer full-time, year-round work with a Monday–Friday schedule, 9:30 AM–6:00 PM, and pay of $21.00–$24.00 per hour DOE. Overtime during peak season and employee-owned company culture are key benefits.

Qualifications

• Strong communication and customer service skills.
• Organizational skills with attention to detail.
• Experience with dispatching, scheduling or logistics preferred.
• Proficiency with Outlook and Excel.

Responsibilities

• Provide day-to-day administrative and operational support for drivers and supervisors.
• Assist drivers with route questions, schedule changes, service issues, and other daily needs.
• Coordinate and adjust routes to improve efficiency and respond to changing priorities.
• Communicate with drivers regarding service updates and customer needs.
• Respond promptly to customer and employee questions and requests.
• Assist with dispatching drivers and coordinating daily service schedules.
• Perform accurate data entry and maintain operational records.
• Prepare and distribute reports and other administrative documentation.
• Help forecast and communicate equipment and service needs.
• Support safe operations per policies.
• Work closely with operations, customer service, and field employees to keep information accurate.

Skills

Communication skills

Customer service

Organizational skills

Attention to detail

Dispatching experience

Scheduling

Logistics

Microsoft Outlook

Excel

Learning new systems

Tools

Microsoft Outlook

Excel

Job description

Honey Bucket, a division of Northwest Cascade, is seeking a Driver Support Coordinator (Dispatcher) in Salem, OR. You will provide administrative and driver support, coordinate routes, and help keep daily operations running smoothly.

We offer full-time, year-round work with a Monday–Friday schedule, 9:30 AM–6:00 PM, and pay of $21.00–$24.00 per hour DOE. Overtime during peak season and employee-owned company culture are key benefits.