Driver Support & Dispatch Specialist

Swift Transportation; Phoenix (AZ); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

401k

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life Insurance

Pet insurance

Employee Stock Purchase Plan

Paid training

Wellness programs

Flexible Spending Account

Tuition assistance

Military leave

Vendor discounts

Volunteer opportunities

Job summary

Swift Transportation is a leading industry player and the largest truckload carrier in America, with locations nationwide that support drivers, shop staff, and office personnel for growth opportunities and strong culture.

The role focuses on providing driver support, dispatching resources, and resolving issues to ensure loads are delivered safely and on time, in a high-demand environment in Phoenix, AZ.

Qualifications

• Previous driving experience and/or operations, and/or customer experience required.
• Must have strong communication skills.
• Must be able to work in high pressure situations.
• Must possess strong problem solving skills.
• High School Diploma or equivalent required.

Responsibilities

• Provide drivers with necessary support due to absence, or during evening and/or weekend hours so that drivers can deliver loads safely and on time.
• Fuel and route Drivers while promoting the safety of drivers.
• Dispatch necessary resources (driver, truck, trailer) to take care of immediate issue.
• Resolve driver issues within authorized limits.
• Resolve load targets and ensure on time delivery.

Skills

Strong communication

High pressure work

Problem solving

Driving/operations/customer experience

Education

High School Diploma or equivalent

Job description

Swift Transportation is a leading industry player and the largest truckload carrier in America, with locations nationwide that support drivers, shop staff, and office personnel for growth opportunities and strong culture.

The role focuses on providing driver support, dispatching resources, and resolving issues to ensure loads are delivered safely and on time, in a high-demand environment in Phoenix, AZ.