Driver Supervisor

Empire Auto Parts; Augusta (GA); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Driver Supervisor to lead a team in the aftermarket collision auto parts sector. This role is pivotal in overseeing delivery operations, ensuring timely service, and maintaining safety compliance. With a focus on optimizing routes and schedules, you will play a key role in enhancing customer satisfaction while fostering a positive work environment. If you have strong leadership skills and a passion for logistics, this is an exciting opportunity to make a significant impact in a dynamic setting. Join a forward-thinking company that values teamwork and excellence in service delivery.

Qualifications

• High school diploma required; logistics certifications are a plus.
• Proven supervisory experience in delivery or logistics settings.

Responsibilities

• Supervise delivery drivers, ensuring efficient and on-time deliveries.
• Develop delivery schedules and monitor vehicle maintenance records.
• Resolve delivery-related issues and ensure compliance with regulations.

Skills

Leadership Skills

Organizational Skills

Time Management

Interpersonal Skills

Knowledge of Safety Regulations

Problem Solving

Attention to Detail

Ability to Work in Fast-Paced Environment

Education

High School Diploma

Certifications in Logistics or Transportation Management

Tools

Delivery Management Software

Job description

As a Driver Supervisor, you will play a crucial role in overseeing and coordinating the delivery operations of our aftermarket collision auto part business. You will be responsible for supervising a team of delivery drivers, ensuring efficient and on-time deliveries, upholding best practices, and ensuring compliance with safety regulations. Your strong leadership skills, attention to detail, and ability to work in a fast-paced environment will be essential in achieving our business objectives.

Available shifts: 7:00AM - 4:30PM & 8:30AM - 6:30PM. Flexibility is a must.

Supervisory Responsibilities:

• Delivery Drivers and Leads

Duties/Responsibilities:

1. Supervise a team of delivery drivers, providing guidance, training, and performance feedback to ensure excellent service delivery.
2. Develop and implement delivery schedules, routes, and procedures to optimize efficiency and meet customer expectations.
3. Monitor and maintain accurate records of delivery activities, including driver logs, mileage, fuel consumption, and vehicle maintenance.
4. Coordinate with the sales and customer service teams to ensure timely and accurate order processing and delivery.
5. Conduct regular inspections of delivery vehicles to ensure they are clean, properly maintained, and in compliance with safety regulations.
6. Collaborate with the warehouse team to ensure accurate inventory management and proper loading of delivery vehicles.
7. Resolve any delivery-related issues, such as delays, missed deliveries, and customer complaints, in a prompt and professional manner.
8. Stay updated on industry trends, regulations, and best practices related to delivery operations and make recommendations for process improvements.
9. Ensure compliance with all local, state, and federal transportation regulations, including driver licensing, vehicle registration, and insurance requirements.
10. Foster a positive and collaborative work environment, promoting teamwork, open communication, and a strong work ethic among delivery drivers.
11. Collaborate with other departments, including sales and warehouse, to ensure efficient and effective delivery of products.
12. Oversee the accurate and timely submission of payroll activities, including timekeeping, approvals of PTO, scheduling, etc.
13. Hold the team accountable up to and including issuing progressive disciplinary action.

Required Skills/Abilities:

1. High school diploma or equivalent; additional relevant certifications or training in logistics or transportation management is a plus.
2. Proven experience in a supervisory or management role, preferably in a delivery or logistics setting.
3. In-depth knowledge of delivery operations, including route planning, driver scheduling, and vehicle maintenance.
4. Familiarity with the aftermarket collision auto part industry and understanding of parts compatibility and ordering processes.
5. Excellent leadership and interpersonal skills with the ability to motivate and inspire a team.
6. Strong organizational and time management abilities, with a keen eye for detail.
7. Ability to thrive in a fast-paced, deadline-driven environment and handle multiple priorities simultaneously.
8. Proficient computer skills and familiarity with delivery management software and systems.
9. Valid driver's license with a clean driving record.
10. Knowledge of safety regulations and best practices in transportation operations.

Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws.