Driver - Spark CSS

Behavioral Health Network, Inc (BHN); Worcester (MA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

PTO

403(b)

Educational assistance

Medical insurance

Dental insurance

Vision insurance

Employee assistance program

Job summary

Behavioral Health Network (BHN) in Massachusetts is seeking a Driver to support the Spark CSS team, providing safe and reliable transportation for individuals served by Substance Use Services.

You will operate BHN vehicles, follow traffic laws, and coordinate trips with program leaders to ensure timely pickups and drop-offs while maintaining client confidentiality and accurate records.

Qualifications

• Six months of driving experience or more.
• Commitment to confidentiality and privacy of individuals served.
• Strong interpersonal skills for diverse populations.
• Ability to remain calm in high-demand situations.
• Attention to detail and reliable documentation habits.

Responsibilities

• Provide safe, dependable transportation for BHN clients in Substance Use Services.
• Operate vehicles safely and follow BHN policies and traffic laws.
• Transport clients to healthcare appointments and treatment programs as scheduled.
• Coordinate trips with the Office Manager to ensure punctual pickups and drop-offs.
• Protect client confidentiality and personal information at all times.
• Monitor vehicle condition and report maintenance or safety concerns promptly.
• Maintain accurate transportation logs and program documentation.

Skills

Valid driver's license

Driving experience

Interpersonal skills

Confidentiality

Punctuality

Education

High school diploma or GED

Job description

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state, we are currently seeking a Driver to join our Spark CSS (Clinical Stabilization Services) team and help advance our mission of empowering people to live healthier, more fulfilling lives.

What We Offer

• Purpose-Driven Work – Make a meaningful impact in the lives of individuals, families, and communities throughout Western Massachusetts.
• Professional Growth – Access ongoing training, mentorship, career development, and advancement opportunities across one of the region's largest behavioral health organizations.
• Supportive Team Culture – Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.
• Stability & Opportunity – Build your career with a well-established organization serving Western Massachusetts since 1938.
• Comprehensive Benefits – Generous PTO, 403(b), educational assistance, medical, dental, vision, employee assistance programs, and more.
• Certified Great Place to Work – Work for an organization recognized for creating a positive and engaging employee experience.

What You Will Do

• Provide safe, dependable, and respectful transportation for individuals served by BHN's Substance Use Services programs.
• Operate company vehicles safely and follow all traffic laws, posted speed limits, BHN policies, and applicable transportation requirements.
• Transport individuals to healthcare appointments, treatment programs, and the next appropriate level of care as scheduled.
• Coordinate all trips with the Office Manager or designated program leader and maintain punctual pickup and drop-off times.
• Protect the confidentiality, privacy, dignity, and personal information of every individual served.
• Monitor the condition of assigned vehicles, ensure routine maintenance is completed as directed, and report safety or maintenance concerns promptly.
• Immediately report accidents, incidents, delays, emergencies, and other concerns to the appropriate program leader and request guidance when needed.
• Maintain an acceptable driving record in accordance with BHN's Driver Policy and demonstrate safe, attentive, and courteous driving practices at all times.
• Complete transportation logs, incident reports, program forms, and other required documentation accurately, thoroughly, and on time.
• Communicate effectively with individuals served and program staff, attend required meetings and trainings, complete assigned program duties, and perform other responsibilities requested by the supervisor.

Who You Are

• High school diploma or GED equivalent required.
• At least six months of driving experience required.
• Valid driver's license and a clean or otherwise acceptable driving record that meets BHN Driver Policy requirements.
• Two years of sobriety preferred when applicable to the candidate's lived experience.
• Strong interpersonal and customer-service skills, with the ability to interact respectfully with individuals from diverse cultural, racial, ethnic, religious, gender-identity, and sexual-orientation backgrounds.
• Dependable, punctual, detail-oriented, and organized, with the ability to coordinate schedules and maintain accurate records.
• Ability to maintain confidentiality, use sound judgment, follow instructions, recognize safety concerns, and seek supervisory guidance appropriately.
• Ability to remain calm, attentive, and professional in high-demand, stressful, or unexpected situations.
• Basic proficiency with agency communication systems, computers, and required program documentation.
• Ability to spend extended periods operating a company vehicle and meet the physical requirements of the role, including walking and lifting or carrying up to 25 pounds, with or without reasonable accommodation.

We Hire for HEART! Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care, building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core values—Humanity, Empowerment, Accountability, Respect, and Teamwork—guide how we lead, serve, and support one another. If you’re ready to bring your skills and experience to a mission-driven organization where your work can make a meaningful difference, we’d love to hear from you.

BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Available Schedule

Full Time: Monday-Thursday, 7:00am-3:30pm (some flexibility with hours)

Pay Range

$21.50/hr-$25.00/hr