Counselor-Case Manager

Behavioral Health Network, Inc.; Springfield (MA); On-site; USD 30,000 - 34,000; Full time

Job summary

Behavioral Health Network is seeking a Counselor-Case Manager to join the Springfield Center team and empower individuals to live healthier, more fulfilling lives. You will provide direct and indirect services to support growth, independence, and safety, and develop treatment plans within a recovery-focused environment.

The role requires 1–2 years in human services and a high school diploma or GED; a valid driver’s license is required, with LADCI or LADCII preferred.

Qualifications

• High School Diploma or GED or equivalent is required.
• 1–2 years of experience in human services is required.
• At least one year of experience in a substance treatment environment is required.
• LADCI or LADCII or equivalent is preferred.
• Familiarity with Internet, word processing and email systems is expected.

Responsibilities

• Support the growth, independence, and safety of individuals served through direct and indirect services.
• Document comprehensive assessments and develop & implement treatment plans.
• Oversee and provide guidance and direct counseling, including psycho-educational groups.
• Ensure compliance and provide the best recovery-based environment possible.
• Collaborate with program staff to deliver high quality clinical treatment.
• Complete documentation and forms regarding individuals and their care in a timely fashion.
• Address licensing, funding, safety, and maintenance concerns.
• Provide transportation, crisis intervention, and emergency services when needed.

Skills

Internet

Word processing

Email

Education

High School Diploma/GED

LADCI or LADCII or equivalent

Tools

Internet

Word processing

Email

Job description

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state, we are currently seeking a Counselor-Case Manager to join our Springfield Center team and help advance our mission of empowering people to live healthier, more fulfilling lives.

What We Offer:

• Purpose-Driven Work – Make a meaningful impact in the lives of individuals, families, and communities throughout Western Massachusetts.
• Professional Growth – Access ongoing training, mentorship, career development, and advancement opportunities across one of the region's largest behavioral health organizations.
• Supportive Team Culture – Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.
• Stability & Opportunity – Build your career with a well-established organization serving Western Massachusetts since 1938.
• Comprehensive Benefits – Generous PTO, 403(b), educational assistance, medical, dental, vision, employee assistance programs, and more.
• Certified Great Place to Work – Work for an organization recognized for creating a positive and engaging employee experience.

What You Will Do:

• Supporting the growth, independence, and safety of the individuals served through direct and indirect services.
• Documenting individual comprehensive assessments and developing & implementing treatment plans.
• Overseeing & providing guidance and direct counseling, including facilitating diverse psycho-educational groups for the individuals served.
• Overseeing activities and services provided to ensure compliance and provide the best recovery-based environment possible.
• Working as a collaborative team with other program staff with the goal of delivering high quality sound clinical treatment.
• Completing documentation and forms regarding individuals and their care in a timely fashion.
• Recognizing and following through with licensing, funding, safety, and maintenance concerns.
• Providing transportation, crisis intervention, and emergency services, when needed.

The Springfield Center programprovides residential substance use treatment for men and women. The diverse experienced team at Springfield Center provides a variety of services including individual and group counseling, therapy and psycho-educational groups, individualized treatments plans, and medical and mental health referrals, among others. Our goal is to provide a safe and sober living environment to allow residents to work together in an atmosphere of recovery.

Who You Are:

• Commitment to empowerment and growth, human rights, and community integration for individuals served.
• High School Diploma or G.E.D. equivalent (required).
• 1-2 years of experience in human services (required).
• At least one year of experience working in substance treatment environment (required).
• LADCI or LADCII or equivalent (preferred).
• Familiarity with Internet, word processing and email systems.
• Working knowledge of DPH Bureau of Substance Addiction Services regulations.
• Valid Driver’s License (required).
• Vehicle for use during all working hours should be registered and inspected in accordance with 540 CMR 4.00 (required).

We Hire for HEART!

BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Available Schedules:

Full Time: Sunday-Thursday, most days 8:00am-4:30pm, 9:00am-5:30pm, or 10:00am-6:30pm (flexible); Mondays, 12:00pm-8:30pm

Pay Rate/Range:

$22.50/hr

Qualifications

Education

Required

High School Diploma/GED or better.

Experience

Required

1 year:

1-2 years of experience in human services (required).

Licenses & Certifications

Preferred

LADC

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.