Driver, Shuttle - 4p-9p M-F

1200 The General Hospital Corporation; Boston (MA); On-site; USD 32,000 - 48,000; Full time

Job summary

Mass General Brigham is seeking a shuttle bus driver to transport passengers on scheduled routes from 4:00 PM to 9:00 PM at onsite locations, including 80 Blossom Street in Boston. You will follow routes, adhere to safety policies, maintain logs, and assist riders, including those with disabilities, throughout the trip.

This role requires a valid CDL with Air Brake and Passenger Endorsements, a DOT medical card, and 1–2 years of shuttle driving experience.

Qualifications

• High School Diploma or equivalent preferred.
• CDL with Air Brake Endorsement and Passenger Endorsement required.
• DOT medical card required.
• 1–2 years shuttle bus driving experience.

Responsibilities

• Operates shuttle buses and coach-type vehicles safely and in accordance with company policies.
• Maintains an accurate log of passengers, trips, mileage, and inspections.
• Assists passengers with disabilities to board/disembark using wheelchair lift.
• Adheres to established routes, schedules, and communicates with dispatch for detours.
• Reports emergencies or concerns with vehicle or passengers promptly.

Skills

Driving skills

Customer service

Attention to detail

Record keeping

Safety minded

Education

High School Diploma

Job description

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

M-F 4p-9p Operates shuttle bus and/or passenger coach-type vehicles. Safely transports passengers to various destinations while adhering to traffic laws and company policies. Adheres to assignments in accordance with scheduled shuttle routes prepared by the Manager, Supervisor, and/or Dispatcher. Reports to the Supervisor of Transportation (or to a designated individual in the Supervisor's absence). Does this position require Patient Care? Provide safe, courteous, and professional service to passengers while en route to/from destinations. Follow established routes and departure times. Communicates with dispatch for guidance on any detours/delays.

• Operates vehicles in accordance with Mass General Brigham Fleet Safety Program Policies and Procedures, as well as in accordance with applicable federal, state, and local laws and regulations.
• Maintains an accurate log documenting the number of passengers, trips completed, mileage, interior/exterior vehicle inspection, and other information that might be requested.
• Ensures adherence to passenger limits, both seated and standing.
• Assists passengers with disabilities and others needing assistance to board and disembark from the vehicle via the wheelchair lift.
• Reports any emergencies/concerns with the vehicle and/or passengers immediately to the Supervisor and/or Dispatcher.

Qualifications

Education High School Diploma or Equivalent preferred Can this role accept experience in lieu of a degree? Yes

Licenses and Credentials

MGH Security RMV Check/Registry of Motor Vehicles Driving Report - MGB Internal required Commercial Drivers License [Massachusetts] - Massachusetts Department of Transportation Registry of Motor Vehicles required

Experience

Proven experience as a shuttle bus driver 1-2 years required

Knowledge, Skills and Abilities

• Excellent driving skills for shuttle buses and coach-type vehicles with the ability to navigate various road and weather conditions safely.
• Attention to detail and accuracy in record-keeping and documentation.
• Great improvisational skills.
• Knowledge of basic vehicle maintenance procedures.
• Excellent customer service skills.
• Ability to obtain a DOT medical card from Occupational Health.
• Ability to possess and maintain an Air Brake Endorsement and Passenger Endorsement on a CDL license.

Additional Job Details (if applicable)

Remote Type Onsite Work Location 80 Blossom Street Scheduled Weekly Hours 25 Employee Type Regular Work Shift Evening (United States of America)

Pay Range

Pay Range - / Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement: 1200

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world.

Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.