Driver's License Clerk — High-Volume Customer Service Pro

Minnesota Department of Public Safety - DPS; Saint Paul (MN); On-site; USD 29,000 - 39,000; Full time

Job summary

The Minnesota Department of Public Safety is seeking a Driver's License Clerk to join the Driver Licensing team in St. Paul. You will perform front-desk customer service, process transactions, and support vision screenings required for licensing in a fast-paced, high-volume environment.

Daily duties include handling cash, performing data entry, and providing accurate information to applicants. The role operates on a day shift, Monday through Friday, with standard business hours and nonexempt

Qualifications

• Communicate with customers clearly in English.
• Handle cashiering and basic arithmetic for transactions.
• Provide in-person customer assistance in a high-volume setting.
• Respond to phone inquiries and complex customer questions.
• Type documents and use word processing software efficiently.
• Enter and update data accurately in databases.

Responsibilities

• Promote public roadway safety by administering vision screenings and oral tests for motor vehicle operators.
• Conduct inside office procedures and handle routine customer transactions.

Skills

Fluent English

Cashiering

Basic math

In-person service

Phone support

Typing

Data entry

Job description

The Minnesota Department of Public Safety is seeking a Driver's License Clerk to join the Driver Licensing team in St. Paul. You will perform front-desk customer service, process transactions, and support vision screenings required for licensing in a fast-paced, high-volume environment.

Daily duties include handling cash, performing data entry, and providing accurate information to applicants. The role operates on a day shift, Monday through Friday, with standard business hours and nonexempt