Motor Vehicle Licensing & Registration Clerk

City-of-Golden-Valley,-Mn; Golden Valley (MN); On-site; USD 36,000 - 54,000; Full time

Job summary

City of Golden Valley is seeking a Motor Vehicle License Clerk to assist the public with licensing procedures, process transactions, renewals, and driver’s license requests. You will provide information on state statutes and route applications as needed.

The role requires strong customer service, cash handling, and familiarity with MNDRIVE. You will work Monday–Friday during regular hours, with duties including license plates, registrations, and general office support.

Qualifications

• Two years of customer service work experience.
• Two years of professional cash-handling experience.
• Six months experience using MNDRIVE.
• Knowledge of/experience with Minnesota DVS and DNR titling and licensing practices.
• Experience interpreting state statutes and rules/regulations.
• Experience working with computers and routine office equipment.
• Experience working with point-of-sales systems.
• Fluent in language(s) other than English.

Responsibilities

• Provide top-level customer service at the motor vehicle license desk.
• Fulfill all motor vehicle transactions following federal, state, and city policies and using appropriate fee schedule.
• Collect customer payments and balance cash drawer, reconciling all reports.
• Process and issue permits, licenses, license plates, tab renewals, and registrations, ensuring all forms are complete and meet licensing requirements and routing applications to appropriate agencies for review and approval.
• Maintain all assigned inventory of plates, stickers, and transfer stamps.
• Respond to public inquiries, over the phone and in-person, on state statues, rules and regulations, as well as provide information on general City services, and direct visiting public to appropriate department in City Hall.
• Assist with office management of equipment and supplies.

Skills

Customer service

Cash handling

MNDRIVE

Public interaction

Education

High School diploma, GED, or equivalent

Tools

MNDRIVE

Job description

City of Golden Valley is seeking a Motor Vehicle License Clerk to assist the public with licensing procedures, process transactions, renewals, and driver’s license requests. You will provide information on state statutes and route applications as needed.

The role requires strong customer service, cash handling, and familiarity with MNDRIVE. You will work Monday–Friday during regular hours, with duties including license plates, registrations, and general office support.