Driver Qualification & Processing Specialist

United Road Services, Inc.; Plymouth (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

401(k) with match

Paid time off

Telehealth

Job summary

United Road Services, Inc. is seeking a driven Driver Recruiting Processor to manage driver qualification and processing for Company Drivers and Independent Contractors.

This on-site Plymouth, MI role emphasizes DOT/FMCSA compliance, VOEs, MVRs, PSP reports, and drug testing coordination. The ideal candidate will independently manage multiple files, collaborate with Recruiting, Safety, Risk/Permits, and Onboarding, and ensure timely, accurate documentation across the qualification workflow.

Qualifications

• Minimum of three years of experience in CDL driver recruiting processing, driver qualification, or a closely related transportation compliance function.
• Working knowledge of DOT/FMCSA driver qualification requirements, including DQF documentation and employment verification procedures.
• Experience processing VOEs, MVRs, PSP reports, background screenings, and other driver qualification documentation.
• Familiarity with transportation recruiting systems, applicant tracking systems, or driver qualification management platforms.
• Demonstrated ability to independently manage multiple driver files while maintaining accuracy and meeting deadlines.
• Strong organizational, analytical, and problem-solving skills, with excellent attention to detail.
• Ability to identify documentation discrepancies and coordinate timely resolution with internal and external stakeholders.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office applications and electronic document management systems.

Responsibilities

• Review and process Company Driver and Independent Contractor applications, ensuring completeness and alignment with company qualification standards.
• Conduct and document Verifications of Employment (VOEs), including previous employer outreach, follow-up, and resolution of discrepancies.
• Prepare, review, and maintain Driver Qualification Files (DQFs), ensuring all required documentation is accurate, complete, and compliant with applicable DOT/FMCSA regulations.
• Obtain, review, and process Motor Vehicle Records (MVRs), PSP reports, background screenings, and other required qualification documentation.
• Coordinate required pre-employment drug testing, medical certification documentation, and applicable Drug and Alcohol Clearinghouse requirements.
• Identify missing information, inconsistencies, or potential qualification concerns and coordinate resolution with the appropriate stakeholders.
• Collect, review, and process required Independent Contractor tractor documentation, including registration, cab cards, proof of ownership or lease, insurance certificates, and applicable inspection records.
• Verify tractor information, including VINs, unit details, ownership information, and other required equipment documentation.
• Coordinate the collection and completion of Independent Contractor equipment lease agreements and related documentation.
• Review submitted documentation for completeness, accuracy, expiration dates, and consistency with company requirements.
• Follow up with Independent Contractors to resolve missing, expired, or inconsistent tractor documentation.
• Collaborate with Safety, Risk/Permits, and Onboarding to facilitate the review and completion of equipment requirements before activation.
• Maintain accurate and organized tractor and equipment records within designated company systems.
• Partner closely with recruiters to monitor applicant progress, communicate outstanding requirements, and facilitate timely processing.
• Collaborate with fellow processors to maintain consistent workflows, documentation standards, and processing practices.
• Coordinate with Safety and Risk/Permits to address driver and equipment qualification questions requiring departmental review.
• Work with the Onboarding team to ensure driver and equipment documentation is complete before the next stage of onboarding.
• Communicate professionally with applicants, previous employers, vendors, and internal stakeholders to resolve outstanding requirements.
• Manage multiple active driver files, prioritize time-sensitive requirements, and proactively identify potential processing delays.
• Maintain accurate and timely applicant records, qualification documentation, and processing statuses in Tenstreet and other internal systems.
• Ensure driver and equipment documentation is properly organized, accessible, and maintained in accordance with company procedures.
• Monitor assigned files and follow up on outstanding requirements to support established processing timelines.
• Identify opportunities to streamline workflows, improve documentation accuracy, and reduce unnecessary processing delays.
• Support quality reviews, reporting initiatives, and continuous improvement efforts within the Capacity Development department.

Skills

Attention to detail

Time management

Communication skills

Organizational skills

Problem-solving

Tools

Tenstreet

Applicant Tracking Systems

Microsoft Office

Job description

United Road Services, Inc. is seeking a driven Driver Recruiting Processor to manage driver qualification and processing for Company Drivers and Independent Contractors.

This on-site Plymouth, MI role emphasizes DOT/FMCSA compliance, VOEs, MVRs, PSP reports, and drug testing coordination. The ideal candidate will independently manage multiple files, collaborate with Recruiting, Safety, Risk/Permits, and Onboarding, and ensure timely, accurate documentation across the qualification workflow.