Driver Qualification & Onboarding Specialist

URS Group; Plymouth (MI); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

BCBS PPO Medical with Telehealth

Delta Dental

NVA Vision

Company Paid Life and AD&D

Supplemental Life

Dependent Life

Short-Term Disability

EAP

New Vehicle Supplier Discounts

401(k) with Company Match

PTO Program

6 Paid Holidays

Job summary

United Road Services in Plymouth, MI is seeking an experienced Driver Recruiting Processor to manage driver qualification and processing for Company Drivers and Independent Contractors. The role focuses on reviewing applications, VOEs, DQFs, MVRs, PSP reports, drug testing coordination, and DOT/FMCSA compliance.

The ideal candidate will have 3+ years in CDL driver recruiting/qualification, strong organization and communication skills, and experience with Tenstreet and MS Office.

Qualifications

• Minimum of three years of experience in CDL driver recruiting processing or a related transportation compliance function.
• Working knowledge of DOT/FMCSA driver qualification requirements, including DQF documentation and employment verification procedures.
• Experience processing VOEs, MVRs, PSP reports, background screenings, and other driver qualification documentation.
• Familiarity with transportation recruiting systems, applicant tracking systems, or driver qualification management platforms.
• Demonstrated ability to independently manage multiple driver files while maintaining accuracy and meeting deadlines.
• Strong organizational, analytical, and problem-solving skills, with excellent attention to detail.
• Ability to identify documentation discrepancies and coordinate timely resolution with internal and external stakeholders.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office applications and electronic document management systems.

Responsibilities

• Review and process Company Driver and Independent Contractor applications, ensuring completeness and alignment with company qualification standards.
• Conduct and document Verifications of Employment (VOEs), including previous employer outreach, follow-up, and resolution of discrepancies.
• Prepare, review, and maintain Driver Qualification Files (DQFs), ensuring all required documentation is accurate, complete, and compliant with applicable DOT/FMCSA regulations.
• Obtain, review, and process Motor Vehicle Records (MVRs), PSP reports, background screenings, and other required qualification documentation.
• Coordinate required pre-employment drug testing, medical certification documentation, and applicable Drug and Alcohol Clearinghouse requirements.
• Identify missing information, inconsistencies, or potential qualification concerns and coordinate resolution with the appropriate stakeholders.
• Collect, review, and process required Independent Contractor tractor documentation, including registration, cab cards, proof of ownership or lease, insurance certificates, and applicable inspection records.
• Verify tractor information, including VINs, unit details, ownership information, and other required equipment documentation.
• Coordinate the collection and completion of Independent Contractor equipment lease agreements and related documentation.
• Review submitted documentation for completeness, accuracy, expiration dates, and consistency with company requirements.
• Follow up with Independent Contractors to resolve missing, expired, or inconsistent tractor documentation.
• Collaborate with Safety, Risk/Permits, and Onboarding to facilitate the review and completion of equipment requirements before activation.
• Maintain accurate and organized tractor and equipment records within designated company systems.
• Partner with recruiters to monitor applicant progress, communicate outstanding requirements, and facilitate timely processing.
• Collaborate with fellow processors to maintain consistent workflows, documentation standards, and processing practices.
• Coordinate with Safety and Risk/Permits to address driver and equipment qualification questions requiring departmental review.
• Work with the Onboarding team to ensure driver and equipment documentation is complete before the next stage of onboarding.
• Communicate professionally with applicants, previous employers, vendors, and internal stakeholders to resolve outstanding requirements.
• Manage multiple active driver files, prioritize time-sensitive requirements, and proactively identify potential processing delays.
• Maintain accurate and timely applicant records, qualification documentation, and processing statuses in Tenstreet and other internal systems.
• Ensure driver and equipment documentation is properly organized, accessible, and maintained in accordance with company procedures.
• Monitor assigned files and follow up on outstanding requirements to support established processing timelines.
• Identify opportunities to streamline workflows, improve documentation accuracy, and reduce unnecessary processing delays.
• Support quality reviews, reporting initiatives, and continuous improvement efforts within the Capacity Development department.

Skills

Organizational skills

Analytical skills

Problem-solving

Attention to detail

Communication skills

Tools

Tenstreet

Microsoft Office

Electronic document management systems

Job description

United Road Services in Plymouth, MI is seeking an experienced Driver Recruiting Processor to manage driver qualification and processing for Company Drivers and Independent Contractors. The role focuses on reviewing applications, VOEs, DQFs, MVRs, PSP reports, drug testing coordination, and DOT/FMCSA compliance.

The ideal candidate will have 3+ years in CDL driver recruiting/qualification, strong organization and communication skills, and experience with Tenstreet and MS Office.