Driver Operations Manager: Lead Teams & On-Time Deliveries

Western Express; Plainfield (CT); On-site; USD 65,000 - 90,000; Full time

Job summary

Western Express seeks a results-driven leader to manage driver teams and drive operational excellence. You will maintain daily driver communications, monitor shipments, and collaborate across departments to meet company goals.

The role emphasizes safety, DOT compliance, and proactive issue resolution to ensure on-time deliveries and high service levels in a fast-paced transportation environment.

Qualifications

• Relevant sales, leadership, or management experience within the transportation industry.
• Proven track record of success and ability to lead by example.
• Strong problem-solving and critical-thinking skills.
• Excellent organizational and prioritization skills.
• Competitive, results-driven mindset.
• Resilient, solutions-oriented attitude with accountability and continuous improvement.

Responsibilities

• Maintain daily communication with your assigned team of drivers to promote efficient operations.
• Monitor shipments and ensure freight is delivered accurately and on schedule.
• Collaborate with cross-functional departments to support companywide initiatives.
• Build and maintain strong professional relationships with drivers, serving as their primary point of contact for on-road concerns, resolving issues, and supporting their continued growth and development within the organization.
• Clearly communicate safety expectations and ensure drivers adhere to all applicable Department of Transportation (DOT) regulations.
• Proactively track freight shipments, monitor delivery progress, and address potential delays to ensure on-time delivery within established timeframes.

Skills

Leadership experience

Transportation industry

Problem solving

Organizational skills

Results-driven

Job description

Western Express seeks a results-driven leader to manage driver teams and drive operational excellence. You will maintain daily driver communications, monitor shipments, and collaborate across departments to meet company goals.

The role emphasizes safety, DOT compliance, and proactive issue resolution to ensure on-time deliveries and high service levels in a fast-paced transportation environment.