Driver Operations Manager: Final Mile & Safety

The Home Depot

Greenville (SC)

On-site

USD 60,000 - 80,000

Full time

3 hours ago

Be an early applicant

Application generator

An application made for this job — a tailored resume and cover letter that speak straight to the posting.

Get past ATS filters

Job summary

Temco Logistics, a Home Depot subsidy, seeks a Driver Manager to lead final-mile delivery operations, coach drivers, and ensure safety and customer satisfaction in a white-glove appliance installation environment. You will monitor performance, coordinate routing, training, and scheduling, and oversee DOT compliance in a fast-paced setting.

The role requires early starts with long shifts Mon–Sat and hands-on leadership to sustain service excellence across 3PL and internal teams.

Qualifications

Home Appliance Installation or mechanical aptitude to learn the installation process.
Transportation Operations knowledge (Routing, Scheduling, DOT & Safety Compliance).
Hands-on leadership; ability to fill in during absences or peak periods.

Responsibilities

Monitor on-road operations and support drivers with calls, exceptions, and issue resolution.
Prepare manifests, review routing for optimization and DOT compliance, and coordinate changes with the MDO team.
Train and onboard new customer service staff.
Build office and driver schedules and ensure hours adherence.
Review payroll accuracy and partner with Driver Managers on route adjustments.
Manage check-in compliance and daily exception processing (MARS, reschedules, cancellations).
Oversee DOT compliance and safety standards for drivers and equipment.
Lead and support drivers daily to ensure readiness and success.
Drive a culture of professionalism and customer satisfaction.