Driver Operations Leader

Action; Pasadena (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Action Resources seeks a Dispatcher to grow a profitable chemical/waste transportation operation. You will coordinate loads, manage data entry, and support drivers across markets with emphasis on cost efficiency and customer service.

The role emphasizes safety, service quality, and teamwork. You will interact with customers and drivers, assist in hiring and development, and act as the first point of contact for dispatch issues.

Qualifications

• Bachelor’s degree or equivalent experience in the transportation field preferred.
• Experience in the transportation field preferred.
• Familiar with Transportation Management Software (ie: TMW, McLeod).
• Proficient in Microsoft Office Suite.
• Excellent written and oral communication skills.

Responsibilities

• Coordinate daily terminal activities: order acceptance, data entry, asset management, schedule preparation and dispatch accountability.
• Interact with customers and drivers to ensure quality service.
• Focus on Safety, Service, Revenue, Assets and Costs as core operations areas.
• Support recruiting, hiring, and fair treatment of drivers.
• Handle escalations and time-critical issues promptly and accurately.
• Identify process breakdowns and develop improvement plans with partners.

Skills

Teamwork

Communication

Leadership

Problem solving

Negotiation

Employee relations

Coaching and development

Safety mindset

Education

Bachelor's degree in Transportation

Tools

TMW

McLeod

Microsoft Office

Job description

Action Resources seeks a Dispatcher to grow a profitable chemical/waste transportation operation. You will coordinate loads, manage data entry, and support drivers across markets with emphasis on cost efficiency and customer service.

The role emphasizes safety, service quality, and teamwork. You will interact with customers and drivers, assist in hiring and development, and act as the first point of contact for dispatch issues.