Delivery Operations Lead — Dispatch & Route Planning

HD Supply; Grand Rapids (MI); On-site; USD 30,000 - 39,000; Full time

Job summary

HD Supply in Grand Rapids, MI seeks a Transportation Associate to help manage load and dispatch drivers, train associates, and operate company vehicles. A valid driver’s license and acceptable MVR are required.

You will coordinate loading, route planning, and customer deliveries within the service area, delivering excellent service while complying with DOT regulations and company policies.

Qualifications

• Experience delivering merchandise using a box truck or similar vehicle.
• 3+ years operating material handling equipment.
• Wholesale distribution experience.

Responsibilities

• Coordinate loading and dispatching of all driver routes.
• Oversee pre- and post-trip inspections per DOT and internal policies.
• Plan daily route and optimize driver schedules.
• Serve as primary contact for driver-related issues.
• Coach and train drivers and provide feedback to management.
• Review order manifests for accuracy and completeness.
• Deliver customer orders within service area with professional customer service.
• Provide feedback on escalated issues; perform other duties as assigned.

Skills

Box truck delivery

Material handling equipment

Wholesale distribution

Education

Technical certification / associate degree

Job description

HD Supply in Grand Rapids, MI seeks a Transportation Associate to help manage load and dispatch drivers, train associates, and operate company vehicles. A valid driver’s license and acceptable MVR are required.

You will coordinate loading, route planning, and customer deliveries within the service area, delivering excellent service while complying with DOT regulations and company policies.