Driver Onboarding & Training Specialist

West Side Transport Inc; Cedar Rapids (IA); On-site; USD 42,000 - 64,000; Full time

Job summary

West Side Transport, Inc. is seeking an Onboarding Coordinator in Cedar Rapids, IA to conduct new hire orientation for professional Class A drivers in classroom and hands-on settings.

You will coordinate onboarding activities across departments and support driver retention through follow-up interviews and surveys. The ideal candidate is a confident presenter with strong communication skills, capable of working with a diverse group of people in a fast-paced environment, and able to manage

Qualifications

• High school diploma or GED.
• Three or more years of experience in sales, marketing, or recruiting, and/or public speaking or teaching experience.
• Preferred: Associate or bachelor’s degree in Business, Human Resources, Communications, Education, or a related field.
• Experience in transportation, trucking, or a safety-sensitive regulated industry is a plus.
• Working knowledge of FMCSA driver qualification and Clearinghouse requirements is a plus.

Responsibilities

• Lead orientation classes for professional Class A drivers, assessing skills, imparting policy knowledge, and demonstrating the basic job functions of the professional driver.
• Present information effectively using presentation software, printed materials, and hands-on equipment.
• Coordinate and communicate with every department at West Side Transport to complete the hiring process.
• Correspond regularly with recruiting peers regarding applicant progression and the timing of onsite and online onboarding activities.
• Initiate and assign new hire onboarding tasks, including FMCSA Clearinghouse queries and consents.
• Verify that required onboarding documentation is completed accurately and on time, and coordinate with the Safety department on driver qualification requirements.
• Communicate directly with drivers during and after the hiring process, serving as an advocate for both the driver and the company.
• Conduct structured follow-up interviews, periodic surveys, and other retention activities with newly hired drivers, and report findings and trends to the Director of Recruiting.
• Escalate onboarding delays, applicant concerns, and retention risks to management promptly.
• Maintain accurate onboarding records and applicant data in company systems.
• Support compliance with DOT, FMCSA, and company policy requirements throughout the onboarding process.
• Maintain confidentiality of applicant, driver, and company information at all times.
• Perform recruiting duties and provide support to the Recruiting department as business needs require.
• Perform additional duties and special projects as assigned.

Skills

Public speaking

Recruiting

Sales/Marketing

Communication

Education

High school diploma or GED

Associate or Bachelor’s degree in Business/HR/Communications/Education

Job description

West Side Transport, Inc. is seeking an Onboarding Coordinator in Cedar Rapids, IA to conduct new hire orientation for professional Class A drivers in classroom and hands-on settings.

You will coordinate onboarding activities across departments and support driver retention through follow-up interviews and surveys. The ideal candidate is a confident presenter with strong communication skills, capable of working with a diverse group of people in a fast-paced environment, and able to manage