Driver Manager – Company

Stevens Transport, Inc.; Dallas (TX); On-site; USD 80,000 - 110,000; Full time

Job summary

Stevens Transport, Inc. seeks a Fleet Manager to supervise inbound and outbound activities for a non-union long-haul driver fleet, ensuring safety and on-time delivery. You will coach drivers, monitor performance, and optimize routes while maintaining strong customer relations.

The role requires leadership, sharp decision-making, and a proactive approach to problem-solving in a fast-paced transportation environment. Strong communication and organizational skills are essential for success.

Qualifications

• 2+ years in professional work setting, 1+ years Transportation/Supply Chain preferred.
• Strong computer skills in Windows environment including Outlook, Excel and Word.
• Excellent communication and interpersonal skills.
• Highly organized and able to interact effectively at all levels, both internally and externally.
• Proven track record of making rational decisions in routine and emergency situations.
• Ability to handle high volumes of inbound email and calls.

Responsibilities

• Build and maintain relationships as coaches and advocates for drivers across multiple fleets.
• Engage fleet to support career success and personal growth.
• Review scheduled pick-up and delivery to ensure adequate hours of service.
• Inform drivers of customer and company expectations with each freight assignment.
• Route drivers for home time and assist in securing equipment at authorized locations.
• Motivate drivers to hit KPIs such as utilization, service, safety, retention and optimization.
• Counsel drivers who violate safety standards or DOT regulations and arrange retraining as needed.
• Communicate service disruptions to internal teams to ensure on-time deliveries.
• Provide leadership and support to assigned drivers and teams.
• Deliver real-time data to load planning systems for tracking and tracing.
• Foster a positive and collaborative work environment.

Skills

Strong communication

Highly organized

Active listener

Decision making

KPI management

Analytical

Problem solving

Empathy

Documentation

Conflict resolution

Time management

Tools

Outlook

Excel

Word

Job description

Department

Operations

Job Description JOB SUMMARY: We are seeking a Fleet Manager to be responsible for managing and supervising all inbound and outbound/events for an assigned fleet of non-union, long-haul drivers to guarantee safe, on-time delivery. Strong Fleet Managers think on a detailed but big picture scale and who can make decisions "on the fly."

Key Responsibilities

• Build and maintain relationships as coaches and advocates for our drivers for: company, dedicated division, contract division, graduates, regional and/or Canadian fleets.


• Driving a high level of engagement with your fleet – committing to the career success and personal growth of your drivers through positive working relationships


• Reviewing scheduled pick-up and delivery appointments daily so that plenty of HOS (hours of service) are available to complete the trip on time


• Confirming that each driver is fully informed of all customer and company expectations when freight assignment is received


• Routing drivers for scheduled home time and assist in securing equipment at authorized locations


• Motivating drivers to hit KPIs such as utilization, service, safety, retention and optimization


• Counseling drivers who violate safety standards or are out of compliance with DOT, and arrange for specific re-training to help them regain good standing


• Communicating service disruptions to internal associates so that deliveries are still made in time


• Provide leadership, guidance, and support to your assigned drivers


• Providing real time data to system(s) of record for load assignments, planning, tracking and tracing


• Foster a positive and collaborative work environment.

Minimum Qualifications

• Strong computer skills in a Windows environment, including Outlook, Excel, and Word


• Excellent communication and interpersonal skills.


• Highly organized and must be able to interact effectively at all levels, both internally and externally


• Proven track record of making rational decisions in both routine and emergency situations


• Able to handle high volumes of inbound email


• Ability to perform in an environment with rapidly changing priorities and competing deadlines


• Strong leadership skills, decision‑making abilities, taking initiative and capable of both autonomic and team environments


• Keen analytical skills, attention to detail and knowledge of time/distance geography preferred


• Ability to handle high volumes of inbound email, phone calls and satellite communications

Preferred Qualifications

• Transportation/Logistics experience


• Strong knowledge of DOT regulations and transportation industry best practices.

Skills And Abilities

• Strong communication


• Technologically Advanced


• DOT Regulations Knowledge


• Analytical


• Problem Solving


• Empathy


• Strong Organization


• Active Listener


• Decision making ability


• KPI management


• Documentation


• Conflict resolution

Physical Demands

• Prolonged periods sitting at a desk and working on a computer

Work Experience

• 2+ years in professional work setting, 1+ years Transportation/Supply Chain preferred

Workshift

M-F (Weekend Rotation) (United States of America)

Education

In compliance with Federal and State equal employment opportunity laws, qualified candidates are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, non-job-related disability, or any other protected group status.