Driver Manager

United Road Services Inc; Phoenix (AZ); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

PTO (Vacation, Sick, Personal)

Job summary

United Road Services Inc in Phoenix, AZ is seeking a Driver Manager to lead a group of drivers and ICs, ensuring safety, service, and performance goals are met.

You'll partner with Fleet, HR, and Safety to resolve issues, conduct reviews, and drive retention while maintaining strong relationships with drivers and planners in a fast-paced logistics environment. This is an on-site role with opportunities to mentor staff and contribute to a high-performance culture.

Qualifications

• Bachelor's degree preferred or equivalent work experience.
• 2+ years of progressively responsible related work experience.
• Excellent reading comprehension, and oral/written communication skills.
• Ability to maintain confidential information and work in a team or independently.

Responsibilities

• Manage driver performance by setting expectations, conducting regular reviews and implementing corrective actions.
• Coordinate with Fleet, HR, and Safety on issues that may lead to termination or lease cancellation for ICs.
• Ensure safety and regulatory compliance with FMCSA regulations and driver endorsements.
• Resolve driver payroll discrepancies and approve pay adjustments when appropriate.
• Support load planning and driver utilization to improve productivity and on-time deliveries.

Skills

Time management

Interpersonal relationships

Written and verbal communication

Detail oriented

Teamwork

Confidential information handling

Excel

MS Office Suite

Education

Bachelor's degree

Tools

Pedigree

Magnus Driver App

Job description

About United RoadUnited Road is the largest finished vehicle logistics company in North America. We move new and used vehicles for OEMs, dealerships, auctions, and fleet operators across the continent. We do it through company drivers, owner-operators, and thousands of third-party carriers in our Haully network.Our pillars are simple: Expertise, Partnership, and being Ever-Present for our customers and carriers. This role lives the Partnership pillar every day.Driver ManagerReporting to a Fleet Manager with an operational region. The position would be responsible for the management of a group of drivers and/or ICs. The driver manager is a key leadership position that oversees the day-to-day execution of his/her assigned driver fleet. The driver manager is accountable for the performance of their drivers in the areas of service, safety, quality, productivity, and retention. The driver manager will focus on maintaining positive employee relationships. The driver manager is responsible for conducting regular performance reviews with their drivers and determining corrective action plans when performance is below expectations.JOB DUTIES:Manages driver performance by setting expectations, conducting regular reviews and implementing corrective action processes. The Driver Manager will work with the Fleet Manager, HR, and/or the Safety department on any issues that may result in termination or lease cancellation, in the case of ICs.Accountable for the safety and regulatory performance of their drivers and implementation and execution of corrective actions plans for all drivers below goal. Work alongside the Safety Coordinators to ensure their drivers are compliant in all FMCSA regulations such as: hours of service, random drug testing, proper licensing and endorsementsResponsible for problem resolution with assigned driversAccountable for driver retentionTrains and Mentors drivers to ensure success in areas such as proper use of tools and systems, including, for example, Pedigree, Magnus Driver AppTracks and manages assigned drivers' schedules, including planned time off, holiday pay compliance, and vacationsResolves driver payroll discrepancies, including authorizing additional accessorial and hourly pay when appropriateManages driver utilization to ensure their drivers achieve targeted utilization levels; works with load planners to improve driver productivityResponsible for driver execution of assigned workEnforces understanding and compliance with all Company policies and procedures, including the United Road Core ValuesContributes to an atmosphere of trust and teamwork that values contributions of all employees in support of a high performance cultureSupports load planning in the areas of re-planning and recovery of loadsWorks until driver issues are resolved for the day and/or a proper hand off has been madeMonitors deliveries and pickups for service failures and proactively alerts load planning and/or customer service of any loads in jeopardy of failureMINIMUM JOB REQUIREMENTSBachelor’s degree in a work-related discipline/field from an accredited college or appropriate work experience is preferred.A minimum of two (2) years of progressively responsible and directly related work experience.Must exhibit a passion for workforce development.Experience working in the trucking sector is a plus.Demonstrated ability to effectively manage time, interpersonal relationships, resources, and information.Excellent reading comprehension, oral and written communication skills required.Ability to maintain confidential information.Attention to detail.Ability to work as part of a team as well as independently with minimal supervision.Develop and maintain effective working relationships with co-workers.Strong skills with Excel, & MS Office Suite required.Location: Phoenix, AZ (on-site)United Road is proud to offer our full-time employees best-in-class benefits designed to support your health, well-being, and financial security. From comprehensive medical, dental, and vision coverage to generous retirement savings options and paid time off, we provide a benefits package that goes beyond the basics. We also offer unique perks like a zero-dollar-out-of-paycheck medical plan, telehealth, wellness discounts, and employee assistance resources, ensuring that our team is fully supported both at work and in life. These benefits reflect our commitment to attracting and retaining top talent while helping employees thrive every day.Health & WellnessBCBS PPO Medical with TelehealthDelta DentalNVA VisionCompany Paid Life and AD&DSupplemental LifeDependent LifeShort-Term DisabilityEmployee Assistance Program (EAP)New Vehicle Supplier DiscountsFinancial Benefits401(k) with Company MatchWork-Life BalancePTO Program (Vacation, Sick, Personal, Jury, Bereavement)6 Paid Holidays