Driver Manager

LOOP; Chicago (IL); On-site; USD 90,000 - 120,000; Full time

Job summary

LOOP seeks a Driver Manager with a CDL to lead multi-site transportation operations in a fast-paced, customer-focused environment in Chicago. This role offers the opportunity to influence team performance, develop drivers, and drive continuous improvement.

You will coach and develop drivers, partner with leadership on performance trends, and maintain a strong focus on safety, service levels, and regulatory compliance. A hands-on leader with a customer-first mindset is required.

Qualifications

• CDL required and is essential for operating commercially
• Proven leadership or supervisory experience in transportation or related operations
• Strong coaching and development abilities to build accountable teams
• Excellent communication and customer-first mindset

Responsibilities

• Lead and support daily transportation operations with emphasis on safety, service, and accountability
• Coach and develop drivers to foster a culture of operational excellence
• Communicate performance trends and operational challenges to leadership
• Monitor KPIs to improve service levels and efficiency
• Maintain strong customer relationships through proactive communication and issue resolution
• Coordinate logistics activities to ensure seamless execution
• Ensure vehicles and equipment are maintained and safe to operate
• Promote safety and regulatory compliance across the fleet
• Drive customer satisfaction through consistent and dependable service execution

Skills

CDL

Leadership

Coaching

Communication

Job description

Our client is seeking a Driver Manager, with a CDL, to lead multi-site transportation operations in a fast-paced, customer-focused environment.

This position offers the opportunity to directly influence team performance, develop drivers, and drive continuous improvement. CDL is required.

What You’ll Do

• Lead and support daily transportation operations while maintaining a strong focus on safety, service, and accountability
• Coach and develop drivers while maintaining a culture of operational excellence
• Partner with leadership to communicate performance trends, operational challenges, and opportunities for improvement
• Monitor key performance metrics to enhance service levels and operational efficiency
• Build and maintain strong relationships with customers through regular communication and proactive issue resolution
• Coordinate logistics activities to ensure seamless execution
• Ensure vehicles and equipment remain in safe, reliable working condition by coordinating maintenance and repair activities
• Promote a safety-first culture and ensure compliance with company and regulatory standards
• Drive a high level of customer satisfaction by ensuring consistent and dependable service execution

What We’re Looking For

• CDL is required
• 5+ years of leadership or supervisory experience within transportation, logistics, supply chain, or a related operational environment
• Demonstrated ability to recruit, coach, and develop team members while creating a culture of accountability
• Experience training new employees and reinforcing performance expectations with existing teams
• Strong communication and interpersonal skills with a customer-first mindset
• Ability to identify operational issues and implement practical solutions in a dynamic environment
• Understanding of safety principles and risk prevention within transportation operations
• Strong organizational skills and the ability to manage multiple priorities effectively